The service was enthusiastic and detailed. They carefully explained the vehicle's condition and usage tips. During the return process, the inspection was quite thorough. Later, they sent an email with a detailed explanation of the inspection results, including photos of various parts of the vehicle—there were dozens of them, which felt a bit excessive.
The rented car performed reliably, had good fuel efficiency, and the interior was clean and tidy. The rental service was friendly, the procedures were quick, and the pick-up and drop-off processes were smooth. The only suggestion is that the pick-up location in an underground garage was not ideal. Overall, it was a satisfying car rental experience.
They didn’t take clear car photos and set me in trap to at a wind screen chip but it was present when we received the car. They charged me $1000 deposit and didn’t refund it to me yet after I show them the clear pics when we received the car. I am still wait for deposit refund. Very Frustrating.
About QEEQ:10.0/10
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