初めて借りましたが分かりやすかったです。

Very satisfied

The staff's attitude was great. There were some minor issues when picking up the car, but the staff were very patient and helped us.

There is an unreasonable clause. You can pick up the car before the scheduled time, but be sure to return it earlier as well (they won't notify you, just deduct the money). If you pick up the car after the scheduled time, the return time won't be adjusted; it remains as per the original booking.

Basically satisfied

Car was not clean. One person on service counter. Was not the car I booked - gave us a Malibu which was fine.