poor condition of the car and provide the different car show in picture(Hyudai Kona was show in picture )。Different level of the car
The car was old (Mitsubitsu ASX )and it use a lot of gas。Car power poor。although we are late to return car，but the staff do not remind us the closing time of the drop-off location ，we drive to there, was closed, the hotline is busy, finally we need drive to city drop-off location to return the car，Yes，I know it is my false, but if the staff remind us the closing time, we can save more time.
About QEEQ:9.0/10
Reply by Qeeq: We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve their service and vehicle condition. Thank you for your feedback. We look forward to serving you better next time.
The customer service from Faasala Siofele at Jucys was so helpful & so accommodating to my every need,it was excellent to have a staff member listen to what vehicle would suit me best for what I had planned for my stay in Sydney. Everything went smoothly will definitely recommend Jucy to friends & family
& hopefully they deal with Miss Faasala Siofele.
No pickup at Airport and unable to contact a representative so had to get a $25 taxi to the depot.
Not all booking details transferred onto IT infrastructure, so a debate ensued re insurance levels. Otherwise ok
About QEEQ:8.0/10
No issues apart from an understanding of what had been booked
wasreqlly good process. the only negative was the car was the oldest/ highest mileagecar I have ever driven. 170000 km. but it went fine so no problems.
About QEEQ:10.0/10
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