Smooth booking process, great prices and car rental experience.
VaRAd aGGaRwaL
United Kingdom
Reviewed: Mon, Jan 9, 2023
About Budget:10.0/10
They gave me a free upgrade. Happy with the service. Would be better if they were more closer to the airport.
About QEEQ:10.0/10
Great price options and service. The only comment is on insurance. I was told at budget that in case of accident, I will be billed for 1500 pounds and the claim will have to be processed seperately by qeeq. They recommended to buy the insurance directly from them.
They told me they would have my £200+ deposit back in my account in 1 week, it has now been over 2 weeks and it still hasn't shown up!!
NOT HAPPY!!!
Please can you chase for me and find out what is going on!
“Non-frequent bus shuttle, good car once made available”
About Budget:7.7/10
The pick up bus at the Heathrow airport is not coming very often late at night (around 8pm). We had to wait around 15 mins while other car rental companies' buses had already past more frequently.
We were first offered a vehicle category below the one booked, as the category wasn't available but were only then offered a vehicle which still had to be cleaned which further delayed the process
Car was great. Could have been more efficient on petrol for compact / size of car.
About QEEQ:10.0/10
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Customer Service
Smooth booking process, great prices and car rental experience.
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