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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2184377356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2184377356
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Search for Hertz Car Rentals in Dubai

Disappointing service from Hertz

Reviewed: Tue, Nov 8, 2022
About Hertz: 8.0 /10
Even though the staff at the counter at the terminal and the staff at car delivery were friendly, I was disappointed with two aspects. First, I booked a hybrid car, and the staff member mentioned that since I came about one and a half hour early they will not have the car. So I got a normal gasoline car instead. Secondly, the vehicle took more than half an hour to arrive at the delivery station after I reached there, which is totally unacceptable. By the time I received the vehicle, it was only 30 minutes before my original booking time, so there was no reason not to have the exact car I booked. I think they did not have the type of vehicle anyways. I was disappointed with the service. it was not what I expected from a reputable agency like Hertz.
About QEEQ: 10.0 /10
Great service. I would like you to take my issue with Hertz as I did not get the service I paid for.
Reply by Qeeq:
We are sorry to learn you had unsatisfied experience. Could you please kindly send us your rental agreement and final invoice so we can better assist you? Thank you for your understanding and help.
Corolla Cross Hybrid-hybrid image
Hertz
Dubai Airport(DXB)
Dubai
United Arab Emirates
Standard Crossover | Corolla Cross Hybrid-hybrid or similar

Relevant Reviews on Hertz DUBAI AIRPORT

Webster Benedict

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Hertz
Dubai Airport(DXB)
Dubai
United Arab Emirates
Reviewed: Tue, Jul 30, 2024
About Hertz: 10.0 /10
Good. Very patient.
About QEEQ: 10.0 /10

Ferdinand Bart

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Dubai
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Reviewed: Sat, Jul 20, 2024
About Hertz: 10.0 /10
Pretty good
About QEEQ: 10.0 /10

Leo Tours

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Hertz
Dubai Airport(DXB)
Dubai
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Reviewed: Sun, Feb 18, 2024
About Hertz: 10.0 /10
Good
About QEEQ: 10.0 /10

Miranda III.

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Hertz
Dubai Airport(DXB)
Dubai
United Arab Emirates
Reviewed: Tue, Apr 11, 2017
“Dubai-Abu Dhabi-Dubai”
About Hertz: 10.0 /10
The airport store is very small, with only two people attending to customers. We waited for about 20 minutes before our turn. The service attitude was great and explained everything clearly. Some of the add-ons we initially planned to purchase were suggested with better alternatives by the staff. Amazing!
About QEEQ: 10.0 /10

Ida Wat

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Hertz
Dubai Airport(DXB)
Dubai
United Arab Emirates
Reviewed: Wed, Aug 16, 2017
About Hertz: 8.0 /10
The counter staff were okay, but the personnel handing over the car were average.

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