Pick- up drop off hassle free

Good experience

The Hertz agent was very dishonest. They tried every possible way to make the renters spend more. Despite having bought full coverage insurance through ZuzuCar, the Hertz agent sneakily added several unnecessary insurances like theft insurance, glass breakage insurance, and tire insurance during our conversation, without informing me. I rented the car for 30 days and spent 11,000 on ZuzuCar. However, after returning the car, I discovered an additional 4400 charge for Hertz insurance. Renting insurance from them is a scam. It's better not to buy any insurance from ZuzuCar in the first place.

I don't know why it shows my order as a mini MOV or similar here. I booked a mid-size MPV, 7 seats, and it also shows in the order as a mid-size MPV | Nissan Quest or similar, automatic/4 doors/7 seats?! They charged me an upgrade fee of $797 at the store! The vehicle had issues, but the customer service staff were quite enthusiastic!

The car was smaller then I expected

Like: I liked being able to rent a Jeep Wrangler.
Dislike: Took way too long to pickup car.