Everything is great.

Sign the documents swiftly without unnecessary questions to save a lot of time. They won't cheat you.

Pretty good.

The pick-up address was incorrect, and the location found on Google Maps was not accurate. It was very difficult to get through on the phone, and when I finally did, the receptionist's English was not very good and was not clear. The process was quite slow, taking almost an hour to get the car. They also didn't mention that you need to call before returning the car. Overall, it was still a great value.

Couldn't rent the car. Upon arrival, Budget said we hadn't paid the deposit. I had clearly paid 100 yuan on Taobao. They gave me a different and more expensive price.

I waited half an hour for my car which was reserved ahead of time. The car was being "cleaned" at the time but when I got it the back door had some cups in it. Otherwise a smooth experience.