Excellent

I am feeling ripped off because the excuse for the high cost of renting a car was because of a shortage of vehicles compared to the demand. But the car lot was full of cars both at pickup and drop off. So the shortage seems to be no loner the case. So fox and other companies are keeping the high rental charges artificially high now. That is my perception, and why I rated it a 2.

No complaints about qeeq, other than the price shown by qeeq site was lower than the fox confirmation, so we were not sure what the real cost was going to be. So I called qeeq, and the agent explained the difference.

Check in and wait was better than expected and than is normal at other rental car places. No cars were available and a 10 minute delay ensued an a compact car was washed and made ready.

Fox facility location is very remote from the airport. Took 2 shuttles each way, summing up to a lengthy and not most convenient process (especially compared to better options in a similar price).

Pick up took a long time. They could have more counters open when the que gets long.

The counter staff was very helpful. The car that we originally supposed to rent had a strong smell like a dog/pet had been in the SUV although it looked clean.I have animal allergy and is very sensitive to it that triggers an asthma attack. The staff was understanding of the situation and gave us a different rental. The other thing that I disagree on is that although we paid by credit card, a $500.00 security deposit was charged which I think is too much.