Good location for pick up & drop off ; the physical damaged items of the rented car was mentioned in the check out contract as shown in level 1 to 3 but it cannot be defined as shown in the contract.

Good

As per normal - charged extra for insurance!

Would like confirmation that added/extra insurance is, or is not needed

El coche estaba en pésimas condiciones, todo golpeado, el parachoques delantero a punto de caer, neumáticos delanteros gastados.

When I got to the counter, the young man who attended to me told me that what I had acquired was a franchise, that I had to put in an insurance. The one I had hired was not serving and if i had the amount they were going to hold me for 28 days.With a 3-year-old at 12 o't at night, I was cornered and had to buy the insurance. I was between the sword and the wall.

Trying to scare us into buying additional insurance and upgrading the car. They said the insurance we had payed for with easyrent was no good and they would take the money if there was an incident and we wouldn’t get it back with our policy. Expensive fuel service charge for having fuel in the tank which was not mentioned or justified as well as airport tax.