IBIZA AIRPORT CAR RENTAL REVIEWS

The Car Rental Company (Click Rent) is a fraud. They gave me a car which was driven for 89,000+ kilometers, and therefore wasn't in a good condition. After the rental expired and the car was returned in the same condition - they confirmed it, and signed "OK" on my sheet. 4 days later, they sent me an invoice charging me Euros 1600 for "BROKEN CLUTCH". This was without any explanation or any prior notice, or dispute resolution. I would strongly recommend against hiring from Click Rent!

Demasiado tiempo para recoger el coche. Vehiculo bastante dañado y con defectos como por ejemplo que no funcionaba el limpia trasero y no tenia agua para los cristales

The car wasn’t overly clean and had lots of scuffs and marks on. But service was good, and quick.

コンパクトカーを指定していたのに大きい車だったので運転が怖かった。

L’agent lors de la récupération du véhicule de centauro était des plus désagréable (il était pressé de terminer le travail) Ces collègues autour n'étaient pas mieux ... heureusement qu’au retour nous sommes tombés sur une personne plus aimable

Thought excess waiver had already been purchased so amount paid on line not reflective of true cost

Directions on where to get shuttle bus from completely absent from booking - wasted 50Mins at airport

I ordered a Fiat 500 and got upgraded to a Jeep, as they had limited availability on smaller cars. Desk staff were really friendly. I would definitely rent from them again.

Smooth booking process and I liked the free cancellation provided by QEEQ.

Rude customer service lady, not telling the small print either. No carpet in the car, got charged €95 for leaving some sand in the car... apparently that needs special cleaning!! Never book with these guys again...

Problematic behaviour at the counter, firstly they tried to give us a smaller car than what we paid for and attempted to charge us to upgrade to a larger car (the one we had actually booked). They also took a larger deposit than they should and the excess was double what QEEQ said it was. It very much as if Europcar was trying to claw back the discount that QeeQ had secured.

The discount you secured was great but it felt as if Europcar was trying to claw it back with underhand tactics.

Good price, good service and the car they gave us was virtually brand new.

Really low prices but with great service - what’s not to like? I’ll definitely use them again!

Very impressed with the whole process, finding the pick up point was easy, the booking staff were very polite and efficient. From being picked up to driving away in a brand new car took about 20 mins. Highly recommend Click Rent

All good

Hidden costs regarding the fuel, extra costs for additional driver and miserable, moody staff

Booking was cheap and easy

Got served by one Super Rude counter staff that basically said that if I didn't pay the £135 extra insurance then I couldn't have a car and would have to wait or I could be down graded to a Fiat 500. What a great start to our holiday, I would never use them again.

They didn’t want decor our QEEQ insurance and wanted $1,100 deposit or a further $76. I wld have been better not buying your insurance and going with the record go. I paid twice.

Because of the insurance issue, next time I wld go straight to a reputable, si for party operators, such as hertz, where it’s on site at the airport and I know what my charges will be. The car was also damaged/scraped at pick up. They seemed very nonchalant about it. There was also no documentation exchanged at drop off. I hope everything’s ok and they don’t try and charge me with the damage.

フロントスタッフさんがとても親切でしたが、ドアが少し凹んでた！　運転に問題はなかったが、事前に説明欲しかった！　ドアのロックができてない時がありました！

他社よりも安心できます！これからもよろしくお願いします！

Didn’t have the right car. We did eventually get a refund though.

I will be travelling to Ibiza on regular basis from now on and would like it if my 23 year old daughter who has 5 years experience and a clean licence could be insured to rent from ok rent

Good location for pick up & drop off ; the physical damaged items of the rented car was mentioned in the check out contract as shown in level 1 to 3 but it cannot be defined as shown in the contract.

Good

Good car: VW Golf, best car in it’s class. PickUp was a little extensive. Also, the insurance via QEEQ (AXA) raised some eyebrows, and took time to consider and discuss. But overall fine.

Very pleased with the insurance offered (AXA). This made the overall rental via QEEQ very cost effective relative to other rental options in the respective time period, while combined with relatively good coverage. Overall website experience was good, all worked smoothly.

The service was great. They gave us a two categories higher car without extra charge because the requested was not available. The counter at the ibiza airport gives priority to the arrived flights versus clients that are already at the island (3 employees on one side, none on the other). That annoyed us but after complaining one employee helped us.