Professional and efficient

The drop off experience was terrible. During the pick up the car was covered in mud and dust so I couldn’t identify all the scratches or repairs. It’s absolutely acceptance to ‘accuse’ the ownership of any unidentified during pick scratches on me but they showed me a poorly repaired scratch which was done by someone before and painted black paint on it and there were three more same kind of repairs were there along with it. And the Alamo or enterprise.com guy accused one of the repaired scratches on me blatantly. He was trying to say that it’s a scratch made by me at the first later I proved that it’s and it’s an old repaired scratch about 1 cm, he said I made the scratch again exactly on the 1 cm scratch which is mathematically ridiculous. After wasting 30 mins after making few calls with technical team he agree that it’s an old scratch and apologised for wasting 30 mins and causing chaos. I forgot to mention that he demanded a chemical wash for some dust and chocolate on dash board ! Later I cleaned it with some water and tissue infront of him. Moral of the story: 1. Dot accept or be careful while accepting car with must and dust 2. Always take as much as photos and videos for future evidence before taking the car.

Excellent

Had a good experience renting from Alamo. Staff for both pick up and dropping off were friendly and information at both times were easy to understand. I was contacted to organize the meet up at drop off. Very pleased with the service.

So nice to be welcomed by agent. They don’t have office at the airport and it’s better - you don’t have to search for it. The guy was waiting for us, prepared all documents and friendly checked it with us.

Smoothly booking process and the best price before Kayar or Expedia.

Cooperation on renting a car from Alamo was super easy, convenient, friendly and very relieble and we were absolutely enthusiastic about it and thus enjoyed our trip as much as we could. I must recommend this company to anybody who wants to book with a reliable car rental. Once visiting Armenia again, I would pick them myself again :-)

Perfect service for reasonable prices :-)