Overall adequate I made it back to Tel Aviv in one piece Thank you

Apart from spending some time filling in information at the beginning, the overall process was quite smooth, and the return was very quick.

The staff at the car rental desk was not friendly. They informed us the car used diesel, but it actually used gasoline, which almost caused a serious problem.

The order was prepaid, yet there was a mistake.

The deposit should be 600 usd, they wanted to take 1700 usd and after I showed them the confirmation email from QEEQ we managed to accept 800 usd. Even if we presented a document confirming that we are insured, they told us that we have to buy at least the basic insurance for additional 15 usd / day. When we tried to make it clear for them that we are aleady covered, they told us we can go and no contract will be made. Terrible experience at the pick up.

I was forsed to pay extra $190 for liability insurance when I was drooping off vehicle even I paid liability insirance when I did my booking I had to give $2000 deposit which I was not informed before

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