Great car, bur costly upgrade fee from Hertz for one with built-in SatNav.
S.Strand
United States
Reviewed: Tue, May 10, 2022
About Hertz:10.0/10
Car had a built in SatNav which was essential, but the upgrade was $280 ($20 dollars per day), over half again the $440 we paid QEEQ for the original booking.
About QEEQ:10.0/10
The female Customer Service operative I spoke to on 22/04/22 was extremely helpful. She went far beyond what I expected and I am very grateful for the care, attention and dedication she showed. Many thanks.
The Hertz desk is inside a hotel at that address. Staff helpful. Car clean and fully fuelled. Office being renovated when we dropped of the car so left keys in drop off safe.
About QEEQ:10.0/10
All good.
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Customer Service
Great car, bur costly upgrade fee from Hertz for one with built-in SatNav.
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