Easy

次回も使います

次回も使います

Smooth process

Very good. I booked a Ford Focus, but there were no cars available at the store. The staff said they only had Nissan cars, not the model we wanted. There were many Chevrolet Malibu cars parked in the same area. I asked about them, and the staff said we could switch for an additional $230 (for ten days). We ended up switching cars.

After booking the car, I was told there were no cars available when I went to pick it up. I had to pay for an upgrade myself. It was a bit cheaper, but it still didn't feel very considerate. At the end when returning the car, my fuel was just a little short of full, which cost me an extra $20.

First time renting; it will be the last time. I will spread the word about how terrible my experience was. They are a horrible company to deal with.

Booking was easy.