I didnt get a car. Please help me to get my money back.

Terrible service. My flight was delayed by an hour and they canceled my fully paid reservation without a reason, and refused to give a refund afterward. It seems like blatant robbery of the rental fee!

Je ne recommanderai pas

I arrived at Belfast Airport at 9.20pm. I called for the shuttle to pick me up but was told that the vehicle I had hired had a blown gear box and they didn't have any other cars to offer me. They were quite blatant and put the phone down! I went to the offices in the morning. Whilst I was there I rang the number I called the previous morning. A mobile in the Managers' hand rang, but he swore he wasn't there the night before. No apologies, no ownership of the night before's incident!

Collection desk was managed by a pair of highway robbers, a mask would have been appropriate. Never visit them ever again.

I was expecting a Ford Focus or equivalent but got a fiesta The ‘shuttle bus’ was a car, that didn’t have a car seat in it even though our rental was booked with a car seat- not ideal to travel to the pick up with a baby on my lap