Locationauto Aeroport Rabat Review: Pickup/Drop-off Very good, Cleanliness Very good, Customer Service Ver......

Reviewed: Tue, Aug 6, 2024

About Locationauto: 2.0 /10

One word: terrible! The details: Poor vehicle condition (the car was old, had been driven over 100,000 kilometers, and all four tires were worn out. After negotiation, they claimed no replacement vehicle was available, which led to issues like punctures and flat tires, severely affecting the trip. Poor service: A minor scratch on the rear of the car resulted in an outrageous demand for €600 in compensation. Although comprehensive insurance was bought through the platform and the insurance company could cover it, the price was absurdly high, practically extortion. After lengthy negotiations, the amount was reduced to €200. While still excessive, being on their turf and needing to catch a flight left no choice but to accept.

About QEEQ: 10.0 /10

Geraldine Evan

Morocco

1 days rental

Reviewed: Tue, Apr 16, 2024

About Locationauto: 8.0 /10

Satisfied. The car I rented was in good condition and had only driven around 37,000 kilometers.

About QEEQ: 10.0 /10

Ellis Abbot(t)

Morocco

1 days rental

Reviewed: Tue, Oct 30, 2018

About Locationauto: 2.0 /10

No staff at the store, no one answered the phone. I called at least 20 times and waited an hour before I could contact the rental company.

Jo Bessie

Morocco

1 days rental

Reviewed: Mon, Oct 10, 2016

About Locationauto: 4.0 /10

The reserved car model could not be provided. Booked a V6 AWD SUV but had to negotiate for almost an hour. Initially given a sedan which was totally unacceptable, ended up getting a city 2.0L four-cylinder SUV, not as promised in the order.

Barry Bobby

Morocco

1 days rental