The staff was unprofessional. They added highway fees, child seat fees, and a second driver fee during pickup. However, the receipt did not include the child seat. Later, when we went to the store, they said we had canceled the highway fee. The experience was very poor. The car's front right side was damaged, and we were not informed. Luckily, we discovered it ourselves, documented it, and it was not blamed on us in the end.
There was a bit of upselling, but just decline and it's fine. Both pick-up and drop-off were very quick. The car was in excellent condition and had only 8,000 miles on it.
About QEEQ:10.0/10
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I was denied upgrade & points by Hertz despite entering my Hertz Gold membership with QEEQ….. ?
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