Great - no issues with Routes

Excelente servicio y atención al cliente. Algo lejos del Aeropuerto, todo salió a la perfección.

improve the issue regarding insurance I had to overpay the counter

At the time of my arrival there were too many people and only one customer service representative. Due to the fact that one of the customer took a lot of time to make a decission the whole line of people was waiting for too long. If you book a car in advance the whole process should be organized faster and easier. But when Junior came everything started to move faster.

Like: Give us an upgraded car for no extra price due to what they had available. Fairly priced.
Dislike: Wait time. Was worried about being late for my plane.

Like: Marlene was very informative and God is in our vehicle rather quickly
Dislike: The only drawback was that it was not at the airport