Great company i used them many times

Long wait times, rude staff, unwillingness to communicate with customer service, forced purchases, and intimidation of customers.

They try every means to charge extra fees. If you don't buy insurance, they'll add cross-border fees or other charges, otherwise, they won't process your rental. They know that in the end, you don't have the time to argue and have to accept it. If the rental platform can't control the car rental companies, it's better not to use it anymore, it's useless.

The car was great, but I'm still awaiting my deposit for the premium insurance.

I will never book an Avis car again. The counter staff gave a very intimidating and aggressive sell for additional insurance. There were only 4 in the queue and all had an argument over insurance and all bought it. Almost being told you could not have the car without it. Dreadful behaviour. I have my own excess insurance but was told in was inadequate.

Easy rent were very easy to deal with.