The van was wrecked and had not been repaired before it was given to us so it was in bad shape. They did not mention this to us, so when I went back in to ask him about it, he said there was a card inside that showed the damage so we wouldn't be held accountable for it. They also charged us a 20.00 service fee for tolls that wasn't mentioned when I booked the van. They try to get you to buy what they call unlimited tolls for additional 79.00. From prior experience I can tell you that that's way to high. I drove all over the Island for 10 days and went through numerous toll booths the whole time I was there and my total for tolls only came to 34.00. Luckily I knew this from past trips.
The counter staff agents were very helpful and polite. My experience it was great! Thank you very much!
About QEEQ:10.0/10
I'm so thankful with Easyrentcars.com I got my discount and I love this platform. I will continue recommending Easyrentcars.com to all of my friends! Thank you very much!
“Charlie car rental in Puerto Rico will force you to pay an extra $8 a day for a toll pass -No tolls!”
About ACE:5.0/10
Finding the correct shuttle was very frustrating. I called Charlie car rental and was told - just look for a white van. The second time I called he said I had the wrong car rental.
About QEEQ:8.0/10
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