When I went to pick up the car, the one I reserved wasn't available. There were no other cars either, only a van left. How can I trust a big company like yours if you don't even have a single car available?
I waited a red shuttle at pick-up point for more than 15 mins. I wasn't happy with that. By the time I got my car, it was already 7:45am. My schedule became very tight because I had to get on the ship by 8am and I nearly missed it.
Please think about how to organise for picking up a customer having a booking from 7am.
“Excellent little car which suited our purpose and cheaper than quoted”
About Atlas:9.4/10
Like: Great little car, easy to drive and very responsive. Handled the roads and hills with ease and was very responsive. Great brakes. Dislike: The steering wheel seemed to have a little bit of play in it.
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Customer Service
Fabulous value for money and excellent customer service!
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View more >Dislike: The steering wheel seemed to have a little bit of play in it.