I didn’t take the insurance when I booked the rental online. During car pick up I took the insurance. They were charging in Mexican currently where all my credit cards were declined due to that. Then I had to goto a near by ATM to withdraw cash. Also no roadside assistance available though they charged $365 for insurance for 2 weeks. There was no proper contact number as well when I had to questions to reach them.

Little upset was taken to the parking lot for pick up never tokd to call but after it was good ladies in the office did excellent and omar was very courteous

Our flight was delayed and we arrived an hour after planned. Our car was cancelled because we didn't call.

The worst car rental company ever, the staff are really rude , unfriendly and horrible customer service skills.

they charged my liability insurance on Mexican peso and after conversion it was more than quoted.