A lot of unnecessary charges, took 1 hour to pick up the car.

When returning the car, the staff said the driver's seat was dirty and we had to pay for it. But it was already like that when we rented it. Since the staff member at pickup wasn't the same person when we returned the car, the return staff insisted it was our fault. The stains looked old and not recent. Since we were in a hurry to catch a flight, we negotiated and ended up paying 160 yuan instead of the 200 yuan they initially demanded. The staff asked for 160 yuan personally to handle the issue, and we didn’t get a receipt. It was a really unfortunate experience.

We came from abroad and didn't have the car rental license translation from Zuzuche, which took a long time to sort out. Just follow the rules, and everything will be fine.

Only one staff member was handling things, and I waited for 20 minutes.

The car in highs miles 140000 The car Not clean inside and outside The car mor than 3years old Wetting mor than 15min to the car 15 to the car men the car Nat Reade wen I arrived to match pepper worked If you booking Nat throw them they GeV you old car and