Excellent

Had to wait nearly two hours to get a car because the fuel type I reserved wasn't available.

Excessive upselling

Average service, a long wait because the staff spent a lot of time recommending various services, and the paperwork did not match the actual situation (discovered later).

needed over 5 hours to get the car. is very very dispirited.

the car had no power, it went backwards on the slopes despite being automatic. they delivered it to me without gasoline and at the time of returning it they wanted to charge me a surplus of 175 dollars to return it with the empty tank. Luckily I had the receipt that I put gas on it as soon as I picked it up at a gas station near the airport. They treated me badly on the dollar counter.

It was perfect!!!