Excellent service and value

Excellent service, they provided a free upgrade.

Excellent value and got a free upgrade

Car was great - as the one we had booked was not available so we had an upgrade. Staff - probably dealt with 3 persons overall - were all very good.

booking was simple and got a good price.

Like: We loved that we for a feee upgrade. The service was terrific.
Dislike: I knew in advance that there was an airport shuttle that we needed to call when we arrived but don’t remember reading that in the write up When booking

Like: The value for the car was great - saved close to $90 from what the competitors offered!
Dislike: I rented a car in the middle of winter in Canada, and I was given a Dodge Challenger muscle car. I actually asked for a Toyota Yaris or similar. Look --great car, but it had summer slicks on, not even all-weather tires. Further, I was told by the agent when I got back that the treads were getting pretty low. Sure enough, I was caught in a snow storm, and I got stuck and I had to be towed out. So, poor choice of car. Even poorer choice that the car did not have winter tires.