The service was excellent, the rental process was simple and efficient, and the car was in great condition. The staff was friendly and answered all my questions patiently. The overall experience was very enjoyable. I will choose this rental company again in the future!
The service was okay, but unlike what was mentioned during the booking, no one was holding a sign at the exit (other rental companies usually have someone holding a sign). Fortunately, they sent a WhatsApp message, and my daughter speaks English, so we could connect. However, we had to wait for about half an hour on the roadside. If the timing was tighter, it would have been a better experience (we had already provided flight information).
Overall, I am very satisfied with this car rental experience. Although there were minor hiccups during the rental period, both QEEQ and the rental company efficiently helped resolve the issues. It was my first time dealing with an accident while renting a car abroad—I accidentally damaged the rear bumper while parking in a parking lot. The rental company quickly assessed the situation and agreed to replace the car without hesitation. After contacting QEEQ, they promptly guided me through the insurance claim process. This deserves a full score for the car rental experience.
“Would not use Green Motion again. Both rear lights were out, tank wasn’t full.”
About GREEN MOTION:5.0/10
I would not use them again. The car had 70k on the clock. Both rear lights were out. They didn’t do a walk round of the car and then queried a scratch. Luckily I took my own photos
Take pictures of the car on the pickup (they ask you to do that as well) very important because if something was not documented you can prove the damage already there
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