PUNTA CANA CAR RENTAL REVIEWS

great car ( no floor mats) , rental requirements need to be given to customer upon making reservations not at the counter at time of pick up !!! people are tired from traveling and wants a easy process -- Its called GOOD CUSTOMER SERVICE !!! & RESPECT !!

The car we received had existing damage to the front. The front/passenger side bumper came undone from the screw and I had to use a word hanger to hold it together. Wipers needed to be replaced.

el choche estaba perfecto, solo no funcionaba el motor del limpiavidrios delantero y tuve dificultad ya que tenia que pararme continuamente a limpiar el vidrio delantero, después en la entrega del coche trataron de engañarme queriendo hacer pagar un golpe al coche que no hice yo pero estaba anteriormente y con las fotos del día de recogida y las de ellos de archivos después de varios intentos de parte de ellos se soluciono admitiendo ellos que no era mi culpa pero era anterior. ademas les pedi que me guardaran hasta la mañana siguiente un asiento de niño que me presto' un amigo que iria a la mañana siguiente a retirarlo y ellos lo alquilaron y ahora resulta perdido.

la reserva fue rapida, no funciono la caída de precio ya que reserve con poca antelación. pero muy recomendable todo

Everything about the car was in line with what I wait! They accept my credit card insurance but I had the obligation (no choice for me) to buy "24 hours road assistance 1.95$Us per day so my cost for 14 days was 35$ all taxes included more then what I subscribe! I am realy mad about it because I did not want that cost and I think that when I buy something I should pay the amount agreed. Because you have no choice to decline that kind of cost should be included when you ask to submit a price

At pick up counter, agent tried to charge 3rd party insurance despite showing contract that states includes 3rd party ins. Then he mumbled something of the sort but that only to 3m or something... then tried to add additional tax, but after showing contract states includes taxes and fees, mumbled again something and dropped that attemp too...

They charged us $1000 in deposit and 1 month after returning the car and confirming everything was fine HAVE NOT RETURNED IT. DO NOT BOOK WITH GREEN MOTION PUNTA CANA. Need any further reasons? We were picked up from the airport to be shuttled to the rental location, which is necessary because it is about 6 miles away. They will also drive you back to the airport after drop-off, but bear in mind that pretty much all other companies have locations right at the airport. The car we got, a Suzuki Dzire, is probably the worst production car in recent history. You'll need instructions on how to operate the automatic shifter because they managed to make that complicated somehow. Did I mention that we were charged $1000 deposit and have not received it back yet?

Booking experience was great, customer support in trying to get my security deposit back was responsive, but ultimately was not able to help (as of today - will remove this comment if they do). I believe this is mostly GREEN MOTION's fault, but still, I'd have hoped to have more support there.

Friendly

For the pick up truck I would suggest to add a cover on the box to make sure that the laguage is safe and no one pick it up when the vieckle stops .

el auto tenia problemas con la bocina, pero en general muy buen auto

fácil, oportuna, pero no incluye el valor del seguro al momento de reservar y deberían tenerlo en cuenta para tener el presupuesto claro

El auto olía a cigarrillo TERRIBLEMENTE!!!!, al recibir el auto muy buen asesor, al entregarlo regular la atención!. Los horarios que aparecen en la web, no coinciden con los reales!. Y lo peor, no contestan los teléfonos!

Deben actualizar los horarios de atención, y la dirección, están erróneas!