“Initially positive - watch for additional charges!!!”
About Hertz:8.0/10
The hertz desk was busy lots of people collecting vehicles only 2 members of staff dealing with customers. Could have been quicker as a hertz gold member I am used to faster service. They have also made an additional charge of €82.40 which I am currently disputing and require further explanation.
The person in charge of handing us the keys was very unpleasant. His is Felipe at Almeria airport. after making a mistake for the vehicle on the type of the gearbox he was disrespectful and changed the vehicle by throwing the papers on the counter...
The cost of our child car seat was almost double what we have been quoted - complete joke! Charging so much for the safety of our child is disgusting. It cost us more to keep her safe on the road than it did to actually hire the car.
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