This car rental experience was terrible. The car rental company inexplicably charged an extra 5000 after returning the car. When I called to inquire, they said it was for a car lock, but there were no incidents when I returned the car. Since I had purchased full insurance, I didn't bother arguing with them and asked for a repair invoice for the car lock to claim the insurance back home. After waiting a month, there was still no response.
Extra charges after returning the car, with unexpected deductions and no receipts or emails to inform me. It was only by chance that I noticed the charges on my credit card statement. After inquiring through the rental platform, it took 10 days to get a response, only to be told it was for renting a GPS, which I never rented in the first place. There were no documents for me to sign regarding any GPS rental. The charges are still being disputed, adding a very unpleasant experience to an otherwise wonderful trip!
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