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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1487969357
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1487969357
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VALLETTA CAR RENTAL REVIEWS

Listen To Voices From Real QEEQ Customers In Your Destination

Eden Dutt

View more >
Compact | Kia Ceed or similar
Reviewed: Sat, Feb 27, 2016
About Budget: 6.0 /10
Budget and Avis are together, and the actual rental was handled by Avis. The address provided on the order was incorrect and there were two given. When we couldn't find the store at the first address, we assumed we had the wrong place and headed to the second address. We called the rental company to inform them we'd be late to the second location. After a half-hour walk, we still couldn't find the store. We contacted the rental company again, and they said someone would come to pick us up. Once the representative arrived, we learned the actual store was at a different location. He drove us there to complete the rental process. It would be helpful if the correct address was clearly provided to avoid such confusion. When returning the car, the store was closed. We called, and someone came out to collect the keys. The return specifics were noted at our request. Regarding the credit card deposit, we were initially informed that Avis would lock the deposit amount. However, about half an hour later, Budget locked a separate amount on the card. When we went to the store to inquire, the staff said they hadn't locked any additional fees and couldn't check until the next working day. We contacted customer service, and the first representative hung up claiming they couldn't hear us. The second representative promised to look into it. Two days later, they informed us the locked amount was for fuel charges. We were okay with the fuel charge but not with the unauthorized lock on our credit card without prior notification.

Car Rental Brands Ranked In Valletta

Budget logo
Rate:6.0
Budget

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