LIMA INTERNATIONAL AIRPORT CAR RENTAL REVIEWS

EL auto indicado como similar a la hora de recoger era inferior al kia rio, me estaban ofreciendo un "Logan" y para un Yaris, que realmente es similar tuve que pagar 4 solares por día adicional.

Tuve un accidente con el coche use el seguro de la tarjeta, se demoraron demasiado para entregar la información del seguro ocasionándole gastos financieros estarás, asimismo el costo de lucro cesante me pareció excesivo por una reparación que no duraría solo unos cuantos días me cobraron el equivalente a tener alquilado el auto por más de dos meses. La verdad no quise reclamar pues salimos con bien en mi familia, pero se hubiese acercado un ejecutivo a explicarnos el porque del sobre precio.

The rudest people I've dealt with. A total rip off. They did not honored the full insurance coverage I paid for and charged me $300 on top of the original cost.

Lors du retour, l’employé de Hertz Était seul et nous a informé qu’il fallait patienter 30 minutes avant qu’il inspecte notre véhicule. Lui indiquant que nous avions un avion à prendre et que nous devions récupérer notre caution de $3000, il nous a simplement dit de laisser les clefs dans la voiture … Très peu rassurant, et pas professionnel.

The attitude was nice, but the speed of the South American girls was too slow.

Servicio excelente y amigable. Recibimos una actualización gratuita y también ampliamos el alquiler con un día sin problemas.

Excelente Servicio, muy recomendable e insuperable ratio costo vs beneficio

Thanks to ask about my comments, first even if I send all the info concerning my flight arrival, I stay at least 90 min waiting to pick-up from your people (and I pay for this service because it was not on your office hour) and the worst pat I was rented two vehicle to another rented company (because we are 8 persons) and the other company with the same information was pick-up my friends on time. During our trip after a 5 days we heard weir noise from the break system on one of our two SUV we rented, we advice your Lima office and they tell us to drive safely until we bring back the SUV, but we use drive the car through many road mountains in downhill all the passengers was afraid all the time that the break released. We fell our security was their priority and even if we advise them no one check our vehicle or either exchange our defective SUV on your other facilities (ex: Arequipa, Cuzco). When we are back to the airport to pick an another rented vehicle (Hyundai H1) they been aware that we are 8 persons with our luggage they come to pick-up with one vehicle …..they need to make two trip.

Like: The people Service
Dislike: time, I spend to much minutes waiting picking up a car

The service was a complete mess. Initially, they said they only accepted international driving licenses. I told them I only had a Chinese license and provided a translated version. Then they said the translation didn't meet their company's format (this is true, I admit). They weren't interested in solving the problem and just didn't want to rent me a car. Since my payment had already been made on the platform, they neither provided me with a car nor refunded my money! Luckily, I only rented it for a day this time. Too shady!

AVIS ES DEMASIADO IMPORTANTE COMO PARA NO TENER UN STAND EN EL AEROPUERTO, EL CLIENTE DEBE TRASLADAR UN LARGO TTRAYECTO PREGUNTANDO A PERSONAS SOBRE LA OFICINA DE AVIS, ESO ES VERGONZOSO. AVIS NO PUEDE FORZAR AL CLIENTE A PAGAR 5000 DOLARES EN EFECTIVO PARA NO PAGAR SEGUROS EXTRA SOBRE LOS CARROS. NINGUN PASAJERO VIAJA CON ESA CANTIDAD DE EFECTIVO. EN MI CASO EL VALOR DEL ALQUILER SE DUPLICO POR ESTOS "SEGUROS EXTRA"... OTRA VERGUENZA. LAS TARJETAS DE CREDITO Y LOS CUPONES QUE SE FIRMAN EN BLANCO ESTAN PARA ESO, CUBRIR EVENTUALIDADES Y ACCIDENTES. ESTA EXTORSION AL CLIENTE DEBE TERMINAR

Excellent servicie!!!!

It's very easy to use!!!

Excellent service

Any thing

Alamo has brilliant service. There was only one problem: Toyota Yaris we had rented had too low power engine for Peru where a lot of mountain roads. After couple of days we understood the clutch was close to be broaken. Alamo organized the car service for us and the clutch was changed. Also Alamo agreed do not take any fee for dropping the car to another location. Stuff was in contact with me permanently via Whatsapp.

Debería mejorar su servicio en caso de incidentes y no limitarse a pedir disculpas de parte del counter, sino escalarlo a una instancia mayor.