SHANNON AIRPORT CAR RENTAL REVIEWS

car was very nice. For a premium brand you'd expect a little more in terms of car. The alloys were very scratched. The CV joint on frontleft was clicking and the tyres were right on the limiter to change. Which you could really feel when it was raining. Aquaplaning. I recommend checking the car fully prior to taking it out of the area too far. Pick up staff was excellent. No issues. Smooth and tranparant

Europcar was quick and efficient. Two points worth noting though 1. They seem to hold one of the highest deposits compared to theirs we spoke to. 2. They say they are in the airport but it is only their desk there. You take a free shuttle just a short distance to their actual compound. On arrival we waited 10-15 mins for the shuttle but it was immediate on departure. It is also just about a half mile away.

Qeeq as ever for me perfect from start to finish. Everything in place, price always leaves us smiling when we listen to what others say they pay and the extra insurance gave me piece of mind I would incur the £1800 excess that europcar impose.

Probably the best car rental desk in Shannon airport. Seemless pick up and the car was great. I was very happy

I have always been very happy with European rental and they accept my letter from my bank stating that my insurance is covered with them where other car rental companies will not accept that

Like: friendly efficient service

Car was OK but, to be honest a lot bigger than expected and luggage space was limited. Fortunately only 6 people in the 7 seater car. Citroen Berlingo vs Ford Galaxy expected. No real boot as such but just enough room for two cases in the back and an extra case between two people on the back row. There was a delay at the booking in process as the couple in front had been brought to the wrong place and it took a while for the guy behind the counter to sort this out. His colleague at the time wasn't much use. However, once the original chap got onto us he was very professional and the handover was very quick.

V v professional.

See comment above.

Staff were very pleasant efficient and helpful

Called upon arrival as asked, found driver had left without us as he had no room, so waited 30 mins for his return. then realized why he had no room, was driving normal car! So then my family of 5 had to drive illegally (4 in the back) to pick up site. told they had hired the normal pick up van out, although not sure that true as it was sitting round the back of the office. delays also caused by only 2 staff doing driving, check-in and cleaning. Drop off no better, only 1 staff member this time so further delays of nearly an hour - leave yourself loads of time if you are unfortunate enough to use this bunch of clowns!

need to remove Easirent Shannon as supplier

Like: I liked the fact that Easyrent picked me up at the airport and took me to their office conveniently located where I stayed overnight at the Shannon Springs Hotel.
Dislike: Provide a map of the area.