CAL-AUTO Car RentalCAL-AUTO is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on QEEQ for a CAL-AUTO rental, simplifying the process while maintaining the standards CAL-AUTO is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from CAL-AUTO, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner CAL-AUTO, QEEQ promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.
/10
Vehicle condition
0.9Vehicle cleanliness
0.8Spaciousness
1.0Counter staff
1.0Pick-up location
1.0Drop-off location
0.9Pick-up time
Drop-off time
6.3
Average
The car was super dirty. They didn't care at all. diapers in the car, snack spilled all over. we were in a big rush, but couldn't go into such a car.
Adelaide
Reviewed: September 1, 2019
8.3
Pretty well
It was a little confusing in ben gurion airport where the car was located
Tel Aviv
Reviewed: August 12, 2019
6
Average
The rental period was until February 28, but the company continued to charge in May and August 22, claiming it was for parking and toll fees. Usually, such fees should be deducted within 40 days. The receipts provided were just a few lines of Hebrew without any signatures or stamps. It seems like the company randomly fabricated these charges. Future renters, beware.
Tel Aviv
Reviewed: October 14, 2018
10
Ashdod-Beersheba-Tel Aviv
The staff were enthusiastic and lovely, very professional!
Ashdod
Reviewed: August 2, 2018
2
Jerusalem - Masada - Dead Sea - Ramon - Haifa - Tel Aviv - Airport
1: The wait time at the Jerusalem branch was very long compared to car rental experiences in Western countries; it took over an hour from arrival to driving off. 2: I requested a full tank for both pickup and return, but the car was only 75% full, and the rental company refused to fill it up. 3: I was informed only at pickup that returning the car at the airport would cost an additional 150 NIS (approximately 290 RMB), and I had no choice but to accept it since changing plans wasn't feasible. 4: When returning the car, they questioned the dents, but I showed them a video from the time of rental, which resolved the issue. 5: I returned the car with a full tank, but the CAL AUTO staff claimed that the pickup branch's failure to provide a full tank wasn't their responsibility and refused to refund the 25% tank fee. They only relented after I threatened to file a complaint. The process involved long delays, first with prolonged calculations, followed by a refusal to refund in shekels and insisting on dollars, and finally claiming a lack of change in dollars. Fortunately, we arrived early at the airport and had change, or we would have been overcharged. It was very frustrating.
Jerusalem
Reviewed: March 29, 2018
2
Poor
Unjustified charges!
Tel Aviv
Reviewed: March 22, 2018
10
Excellent
Pretty good, the process is convenient, and the service attitude is excellent
Jerusalem
Reviewed: November 25, 2017
10
Excellent
Excellent
Tel Aviv
Reviewed: June 16, 2017
10
Excellent
It took some time on the road and the store had just closed, but after our plea, a staff member let us in and completed the process without any complaints. Really appreciated.
Tel Aviv
Reviewed: April 11, 2017
6
Average
The store is not in Nazareth town, we took a taxi for 100 shekels to get there. There are no English signs, remember the blue and green logo. The staff's English is not very good, and the rental deposit is much higher compared to Hertz. I booked a Mazda 3 online, but got a Subaru instead. The car had many scratches, it was old, the brakes felt a bit loose, and the seatbelt was basically just for show. In terms of price, we drove one day from the pickup location to the Church of the Five Loaves and Two Fish, to the Golan Heights, to Tel Aviv to exchange the car. The exchange point is not in the airport car return area, and the cost was under 100 USD. The trunk was not large enough for two big suitcases and a carry-on. The carry-on had to be placed on the back seat, so it's suitable for three people.
Nazareth
Reviewed: October 17, 2016
2
Poor
It took me an hour to find the store at the airport, but eventually I found out it wasn't at the airport. The contact number on the rental site didn't work, and I had to get help from the airport staff to reach someone. Then, I waited another 20 minutes to be picked up from the airport. Additionally, there was an extra $26 airport service fee.
Tel Aviv
Reviewed: October 9, 2016
2
Awful service and poor car condition from CalAuto delayed many of our plans!!!
Few and difficult to recognize storefronts, remote locations, hard to find! Very poor customer service! They ignored issues raised about car condition and excessive charges; customers had to contact domestic customer service to resolve issues.
Haifa
Reviewed: August 8, 2016
6
Average
I booked a GPS on the ZuZuChe website, but the store did not have it ready. They claimed they hadn't received any notification and didn't have any extra GPS devices available. As a result, I had to buy a SIM card and data package from a nearby store for 200 shekels, and then download and set up the navigation app, which wasted almost half a day and forced me to cancel some planned activities.
Jerusalem
Reviewed: December 11, 2015
4
Average
The staff was decent, but the car was surprisingly old. I was given a Fiat Panda with 60,000 miles on it, and all the seats showed visible stains. It took a lot of air freshener to cover up the unpleasant odor inside the car. After so many years of renting cars, I have never gotten one in such poor condition. Fortunately, the car managed to hold up until the last mile, which was quite a relief. I really need to thank the company's mechanics for keeping such a rundown car operational; they must be quite skilled. Another thing to mention, I initially thought there would be a counter at the airport or at least a shuttle bus with their company logo, but there was nothing. In the end, an airport staff member helped me by contacting the rental company with their phone and instructing me to wait at the entrance. This crucial information was not provided to me by the rental company. Airport transfers are very important, how can they not inform customers about contact details?
Tel Aviv
Reviewed: June 9, 2015
10
Excellent
Good service.
Eilat
Reviewed: October 14, 2013
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