From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8017318357
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8017318357
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Hertz, Milan Central Railway Station Station Car Rental

Hertz 3000+ ratings, 38 reviews

Milan, Lombardy, Italy

7.3 / 10 Good

Hertz - Milan Central Railway Station Station Information, Car Rental Instructions & Policies

Address

VIA CAPPELLINI 10

Telephone

+390266985151

Pick-up Instructions

Google map link: https://maps.app.goo.gl/HduVziHbpwdrmA5v5

Drop-off Instructions

Please return to Parking Parcheggio ATM Vittor Pisani. Google map link: https://maps.app.goo.gl/5W4mwPQegrwnqxAC7

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -20:00
08:00 -20:00
08:00 -18:00
08:00 -18:00
08:00 -20:00
08:00 -20:00
08:00 -20:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 24.4 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in Italy

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
EUR 10/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
EUR 15/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
EUR 15/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
EUR 6/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Austria

Belgium

France

Germany

Luxembourg

Netherlands

Portugal

Slovenia

Spain

Show More

Austria

Belgium

France

Germany

Luxembourg

Netherlands

Portugal

Slovenia

Spain

Switzerland

Finland

Ireland

Norway

Sweden

EUR 16 per rental
Corss border to Slovenia is only allowed in Ljubjana.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1100-4000 for other car models.

EUR 1900 for E Fiat 500x,

EUR 1300 for Fiat 500,Lancia Y-diesel,Dacia Logan 1.0 Or Similar,Renault Clio,Smart For Two,Fiat 500,Toyota Yaris,500 Cabrio,

EUR 1500 for Peugeot 208,Toyota Yaris,Economy,Clio Winter Tyres,Kia Picanto,Fiat 500,

EUR 1600 for Ford Focus,Fiat 500x,Fiat 500l,Fiat 500x,Peugeot 308,Ford Focus,Volkswagen T-cross,E Fiat 500x,Volkswagen Golf Variant,Opel Insignia,Abarth 595 Turismo,

EUR 1900 for Jeep Renegade,Peugeot Expert 5m3,Nissan Townstar Electric,B4 Ford Custom,Peugeot Expert,Boxer 6 9m3,Peugeot 5008,Doblo 925kg 4m3,500 Cabrio Matic,Peugeot 107 Or Similar,Fiorino 335kg 25m3,

EUR 2000 for Captur Winter Tyres-diesel,D1 Ds Ds3 Crossback E Tense,Renegade Plug In,Peugeot E 208-electric,Toyota Corolla,Volkswagen T-roc,Opel Mokka,Skoda Octavia,Audi A4 Sw-diesel,Fiat 500e,595 K Hertz-hybrid,Hybrid Plug In,Volvo Xc40,Audi Q3-diesel,Vauxhall Zafira,Fiat Cronos Drive,

EUR 2200 for Opel Vivaro,

EUR 2500 for Ford Custom Disabled-diesel-4wd,Volkswagen Caddy Maxi,Kia Sportage Autom. Winter,Tail Lift 20m3,Renault Master 14m3,Porsche Macan,Mercedes Sprinter 14m3,Transit 350l 118m3,Renault Trafic L2h1 7m³ O Similar,

EUR 3000 for Audi Q2-diesel,4x4 Winter-diesel,Vw Crafter 15m3,Romeo Stelvio Winter,Carnival 6 Seater,Alfa Romeo Tonale,Bmw Serie 5 Berlina,A6 Avant Winter-diesel,Carlo Icon E-electric,Jolly Icon E,Peugeot Boxer 19m3,A5 Sbk 4x4-diesel-4wd,Maserati Levante Winter-diesel-4wd,Daily 9 12m3,

EUR 3500 for Rover Velar Winter-diesel,

EUR 4000 for Model 3 Lr-electric,Polestar 2,Volvo Xc90,Audi Q7,Benz Cls Winter-diesel--4wd,Bmw 2 Series Coupe,Mercedes Glc Coupe-diesel-4wd,Mercedes Eqc,Mercedes Benz Gle-diesel--4wd,Tron S Sport-electric-4wd,Audi A8-diesel,

EUR 1600 for Ford Focus,

EUR 1600 for Fiat 500x,

EUR 1600 for Fiat 500l,

EUR 2000 for Captur Winter Tyres-diesel,

EUR 2000 for Jeep Renegade,

EUR 1900 for Peugeot Expert 5m3,

EUR 1600 for Peugeot 308,

EUR 1600 for Volkswagen T-cross,

EUR 3000 for Audi Q2-diesel,

EUR 2000 for D1 Ds Ds3 Crossback E Tense,

EUR 2000 for Renegade Plug In,

EUR 1600 for Volkswagen Golf Variant,

EUR 2500 for Ford Custom Disabled-diesel-4wd,

EUR 1300 for Fiat 500,

EUR 1500 for Peugeot 208,

EUR 1300 for Lancia Y-diesel,

EUR 1300 for Dacia Logan 1.0 Or Similar,

EUR 1500 for Toyota Yaris,

EUR 1500 for Economy,

EUR 1900 for Nissan Townstar Electric,

EUR 1900 for B4 Ford Custom,

EUR 1300 for Renault Clio,

EUR 1500 for Clio Winter Tyres,

EUR 4000 for Model 3 Lr-electric,

EUR 3000 for 4x4 Winter-diesel,

EUR 3000 for Vw Crafter 15m3,

EUR 2500 for Volkswagen Caddy Maxi,

EUR 4000 for Polestar 2,

EUR 2500 for Kia Sportage Autom. Winter,

EUR 3000 for Romeo Stelvio Winter,

EUR 2500 for Tail Lift 20m3,

EUR 3000 for Carnival 6 Seater,

EUR 2000 for Peugeot E 208-electric,

EUR 1900 for Peugeot Expert,

EUR 2000 for Toyota Corolla,

EUR 2000 for Volkswagen T-roc,

EUR 3000 for Alfa Romeo Tonale,

EUR 2000 for Ford Kuga,

EUR 1900 for Boxer 6 9m3,

EUR 1900 for Peugeot 5008,

EUR 2000 for Skoda Octavia,

EUR 1600 for Opel Insignia,

EUR 2000 for Jeep Compass,

EUR 2500 for Renault Master 14m3,

EUR 2000 for Audi A4 Sw-diesel,

EUR 3000 for Bmw Serie 5 Berlina,

EUR 4000 for Volvo Xc90,

EUR 4000 for Audi Q7,

EUR 2000 for Opel Vivaro,

EUR 3000 for A6 Avant Winter-diesel,

EUR 4000 for Benz Cls Winter-diesel--4wd,

EUR 2000 for Fiat 500e,

EUR 1300 for Smart For Two,

EUR 1500 for Kia Picanto,

EUR 1900 for Doblo 925kg 4m3,

EUR 1900 for 500 Cabrio Matic,

EUR 1500 for Fiat 500,

EUR 3000 for Carlo Icon E-electric,

EUR 2000 for 595 K Hertz-hybrid,

EUR 1600 for Abarth 595 Turismo,

EUR 1300 for Toyota Yaris,

EUR 1900 for Peugeot 107 Or Similar,

EUR 1900 for Fiorino 335kg 25m3,

EUR 3000 for Jolly Icon E,

EUR 1300 for 500 Cabrio,

EUR 4000 for Bmw 2 Series Coupe,

EUR 3000 for Vw Id.4,

EUR 2500 for Porsche Macan,

EUR 4000 for Mercedes Glc Coupe-diesel-4wd,

EUR 3000 for Peugeot Boxer 19m3,

EUR 2500 for Mercedes Sprinter 14m3,

EUR 2000 for Hybrid Plug In,

EUR 2000 for Volvo Xc40,

EUR 2000 for Audi Q3-diesel,

EUR 2500 for Transit 350l 118m3,

EUR 2000 for Vauxhall Zafira,

EUR 3000 for A5 Sbk 4x4-diesel-4wd,

EUR 4000 for Mercedes Eqc,

EUR 4000 for Mercedes Benz Gle-diesel--4wd,

EUR 4000 for Tron S Sport-electric-4wd,

EUR 4000 for Audi A8-diesel,

EUR 3000 for Maserati Levante Winter-diesel-4wd,

EUR 2500 for Renault Trafic L2h1 7m³ O Similar,

EUR 3000 for Daily 9 12m3,

Theft Insurance Excess differs by car model:

EUR 2000 for Fiat 500,Lancia Y-diesel,Dacia Logan 1.0 Or Similar,Renault Clio,Smart For Two,Fiat 500,Toyota Yaris,500 Cabrio,

EUR 2000 for Peugeot 208,Toyota Yaris,Economy,Clio Winter Tyres,Kia Picanto,Fiat 500,

EUR 2300 for Ford Focus,Fiat 500x,Fiat 500l,Fiat 500x,Peugeot 308,Ford Focus,Volkswagen T-cross,E Fiat 500x,Volkswagen Golf Variant,Opel Insignia,Abarth 595 Turismo,

EUR 2600 for Jeep Renegade,Peugeot Expert 5m3,Nissan Townstar Electric,B4 Ford Custom,Peugeot Expert,Boxer 6 9m3,Peugeot 5008,Doblo 925kg 4m3,500 Cabrio Matic,Peugeot 107 Or Similar,Fiorino 335kg 25m3,

EUR 2300 for Captur Winter Tyres-diesel,D1 Ds Ds3 Crossback E Tense,Renegade Plug In,Peugeot E 208-electric,Toyota Corolla,Volkswagen T-roc,Opel Mokka,Skoda Octavia,Audi A4 Sw-diesel,Fiat 500e,595 K Hertz-hybrid,Hybrid Plug In,Volvo Xc40,Audi Q3-diesel,Vauxhall Zafira,Fiat Cronos Drive,

EUR 2900 for Opel Vivaro,

EUR 3000 for Ford Custom Disabled-diesel-4wd,Volkswagen Caddy Maxi,Kia Sportage Autom. Winter,Tail Lift 20m3,Renault Master 14m3,Porsche Macan,Mercedes Sprinter 14m3,Transit 350l 118m3,Renault Trafic L2h1 7m³ O Similar,

EUR 3600 for Audi Q2-diesel,4x4 Winter-diesel,Vw Crafter 15m3,Romeo Stelvio Winter,Carnival 6 Seater,Alfa Romeo Tonale,Bmw Serie 5 Berlina,A6 Avant Winter-diesel,Carlo Icon E-electric,Jolly Icon E,Peugeot Boxer 19m3,A5 Sbk 4x4-diesel-4wd,Maserati Levante Winter-diesel-4wd,Daily 9 12m3,

EUR 3600 for Rover Velar Winter-diesel,

EUR 4000 for Model 3 Lr-electric,Polestar 2,Volvo Xc90,Audi Q7,Benz Cls Winter-diesel--4wd,Bmw 2 Series Coupe,Mercedes Glc Coupe-diesel-4wd,Mercedes Eqc,Mercedes Benz Gle-diesel--4wd,Tron S Sport-electric-4wd,Audi A8-diesel,

EUR 2300 for Ford Focus,

EUR 2300 for Fiat 500x,

EUR 2300 for Fiat 500l,

EUR 2300 for Captur Winter Tyres-diesel,

EUR 2600 for Jeep Renegade,

EUR 2600 for Peugeot Expert 5m3,

EUR 2300 for Peugeot 308,

EUR 2300 for Volkswagen T-cross,

EUR 3600 for Audi Q2-diesel,

EUR 2600 for D1 Ds Ds3 Crossback E Tense,

EUR 2600 for Renegade Plug In,

EUR 2300 for E Fiat 500x,

EUR 2300 for Volkswagen Golf Variant,

EUR 3000 for Ford Custom Disabled-diesel-4wd,

EUR 2000 for Fiat 500,

EUR 2000 for Peugeot 208,

EUR 2000 for Lancia Y-diesel,

EUR 2000 for Dacia Logan 1.0 Or Similar,

EUR 2000 for Toyota Yaris,

EUR 2000 for Economy,

EUR 2000 for Nissan Townstar Electric,

EUR 2000 for B4 Ford Custom,

EUR 2000 for Renault Clio,

EUR 2000 for Clio Winter Tyres,

EUR 4000 for Model 3 Lr-electric,

EUR 3600 for 4x4 Winter-diesel,

EUR 3600 for Vw Crafter 15m3,

EUR 3000 for Volkswagen Caddy Maxi,

EUR 4000 for Polestar 2,

EUR 3000 for Kia Sportage Autom. Winter,

EUR 3600 for Romeo Stelvio Winter,

EUR 3000 for Tail Lift 20m3,

EUR 3600 for Carnival 6 Seater,

EUR 2600 for Peugeot E 208-electric,

EUR 2000 for Peugeot Expert,

EUR 2600 for Toyota Corolla,

EUR 2600 for Volkswagen T-roc,

EUR 3600 for Alfa Romeo Tonale,

EUR 2600 for Ford Kuga,

EUR 2600 for Boxer 6 9m3,

EUR 2600 for Peugeot 5008,

EUR 2600 for Skoda Octavia,

EUR 2300 for Opel Insignia,

EUR 2600 for Jeep Compass,

EUR 3000 for Renault Master 14m3,

EUR 2600 for Audi A4 Sw-diesel,

EUR 3600 for Bmw Serie 5 Berlina,

EUR 4000 for Volvo Xc90,

EUR 4000 for Audi Q7,

EUR 2600 for Opel Vivaro,

EUR 3000 for A6 Avant Winter-diesel,

EUR 4000 for Benz Cls Winter-diesel--4wd,

EUR 2600 for Fiat 500e,

EUR 2000 for Smart For Two,

EUR 2000 for Kia Picanto,

EUR 2600 for Doblo 925kg 4m3,

EUR 2600 for 500 Cabrio Matic,

EUR 3600 for Carlo Icon E-electric,

EUR 2600 for 595 K Hertz-hybrid,

EUR 2300 for Abarth 595 Turismo,

EUR 2600 for Peugeot 107 Or Similar,

EUR 2600 for Fiorino 335kg 25m3,

EUR 3600 for Jolly Icon E,

EUR 2000 for 500 Cabrio,

EUR 4000 for Bmw 2 Series Coupe,

EUR 3000 for Vw Id.4,

EUR 3000 for Porsche Macan,

EUR 4000 for Mercedes Glc Coupe-diesel-4wd,

EUR 3600 for Peugeot Boxer 19m3,

EUR 3000 for Mercedes Sprinter 14m3,

EUR 2600 for Hybrid Plug In,

EUR 3000 for Volvo Xc40,

EUR 2600 for Audi Q3-diesel,

EUR 3000 for Transit 350l 118m3,

EUR 2600 for Vauxhall Zafira,

EUR 3000 for A5 Sbk 4x4-diesel-4wd,

EUR 4000 for Mercedes Eqc,

EUR 4000 for Mercedes Benz Gle-diesel--4wd,

EUR 4000 for Tron S Sport-electric-4wd,

EUR 4000 for Audi A8-diesel,

EUR 3600 for Maserati Levante Winter-diesel-4wd,

EUR 3000 for Renault Trafic L2h1 7m³ O Similar,

EUR 3600 for Daily 9 12m3,

USD 0 for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

4.2 mi from Milan Linate Airport

25.2 mi from Milan Malpensa Airport

4540.6 mi from Segrate Airport

Railway Stations

0.3 mi from Milan Central Station

3.3 mi from Milan Rogoredo - Train Station

Hotels

2.4 mi from Grand Visconti Palace

2.7 mi from Hintown Conchetta

Other Landmarks

0.5 mi from Porta Venezia

1 mi from Missoni

2.3 mi from Darsena

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: 45.481861 9.201233

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 7.3 / 10 Good

  • Vehicle condition: 0.7
  • Vehicle cleanliness: 0.7
  • Spaciousness: 0.7
  • Counter staff: 0.5
  • Pick-up location: 0.5
  • Drop-off location: 0.5
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • J.FERNANDEZ

    Milan

    9.8 /10 Excellent

    Reviewed: Monday, December 23, 2024

    Like: Everything
    Read More >
  • MURIEL

    Milan

    6 /10 Average

    Reviewed: Monday, December 23, 2024

    Terrible check in. 2.5 hours to get a car!!!! Insane. Like a Charlie Chaplin movie. Everybody was complaining.
    Read More >
  • Anonymous

    Milan

    9 /10 Excellent

    Reviewed: Monday, December 23, 2024

    Great service will use again, cheers
    Read More >
  • Diana Bert

    Milan

    10 /10 Excellent

    Reviewed: Monday, December 23, 2024

    The reception point is small and hard to find, but the staff are very friendly and provide detailed instructions on precautions. There weren't many people, so no need to queue. A pleasant surprise was that we got an upgrade to a Grand Cherokee, which we love!
    Read More >
  • Spring Willard

    Milan

    8 /10 Very good

    Reviewed: Monday, December 23, 2024

    The registration process for a new customer took too long and was significantly slower than car rental procedures in our country, but the service attitude was quite good!
    Read More >
  • Paul Jerome

    Milan

    8 /10 Very good

    Reviewed: Monday, December 23, 2024

    The car pickup process was very quick. After checking the documents and papers, I could pick up the car in the parking lot myself, which was very convenient. I recommend using Google Maps for directions to the store. The Milan train station store is easy to find. I returned the car at the Verona train station where the store is at the gas station.
    Read More >
  • Jack Yeates

    Milan

    8 /10 Very good

    Reviewed: Monday, December 23, 2024

    The car was very new and beautiful.
    Read More >
  • Moses Mark

    Milan

    10 /10 Excellent

    Reviewed: Monday, December 23, 2024

    Rented a car in Milan, and when driving to Rome, a thief broke the car window. The Hertz branch in Rome handled it quickly and immediately provided a replacement car. The broken window was covered by full insurance.
    Read More >
  • Donna Beard

    Milan

    2 /10 Poor

    Reviewed: Monday, December 23, 2024

    I booked a microcar through QEEQ at the Hertz location in Milan's central train station. However, I couldn't find the location based on the given address and had to wander around a lot before eventually locating it on a side street near the station. Since there were few people, the paperwork was processed fairly quickly. As I planned to return the car in France, the staff offered me a free upgrade to an SUV that had been driven from France. However, the final charge increased from the originally booked price of 680 euros to 850 euros at checkout. Due to urgent matters, I had no choice but to accept the higher cost.
    Read More >
  • Sally Austin

    Milan

    8 /10 Very good

    Reviewed: Monday, December 23, 2024

    The car was replaced, but it was still okay, same level.
    Read More >
  • Astrid Owen

    Milan

    6 /10 Average

    Reviewed: Monday, December 23, 2024

    There was basically no service.
    Read More >
  • Monroe Henley

    Milan

    6 /10 Average

    Reviewed: Monday, December 23, 2024

    No service in Chinese, no support for UnionPay cards, high fuel prices at the return station, but the return process is fast
    Read More >
  • Stanley Dillon

    Milan

    10 /10 Excellent

    Reviewed: Monday, December 23, 2024

    Good service
    Read More >
  • Amelia Joel

    Milan

    6 /10 Average

    Reviewed: Monday, December 23, 2024

    Had to wait for a while, but acceptable.
    Read More >
  • Lorraine Lewis

    Milan

    8 /10 Very good

    Reviewed: Monday, December 23, 2024

    Average, nothing to commend.
    Read More >
  • Eden Marion

    Milan

    4 /10 Average

    Reviewed: Monday, December 23, 2024

    There were undisclosed potential taxes, but they were directly deducted. The rental showed 11,000 in the order, but more than 1,000 in additional taxes were charged. Very bad experience.
    Read More >
  • Payne Camilla

    Milan

    6 /10 Average

    Reviewed: Monday, December 23, 2024

    Not very friendly to Chinese customers
    Read More >
  • Rory Walpole

    Milan

    10 /10 Excellent

    Reviewed: Monday, December 23, 2024

    The company staff were very professional. Pickup and drop-off were at the same location, near Milan Central Station, just a ten-minute walk following Google Maps.
    Read More >
  • Steven Bush

    Milan

    6 /10 Average

    Reviewed: Monday, December 23, 2024

    The first car they gave me was an Alfa Romeo, but the oil light was on. Luckily, I noticed and requested a change. After communication, they replaced it with an Audi A3. There are major issues with vehicle maintenance.
    Read More >
  • Claire Eugen

    Milan

    10 /10 Excellent

    Reviewed: Monday, December 23, 2024

    Pretty good, both pick-up and drop-off.
    Read More >
  • Parker O'Connor

    Milan

    4 /10 Average

    Reviewed: Monday, December 23, 2024

    Poor service attitude, arbitrary price increases, did not recognize our app reservation. Took a lot of effort to resolve.
    Read More >
  • Leopold Chapman

    Milan

    6 /10 Average

    Reviewed: Monday, December 23, 2024

    It's okay
    Read More >
  • Freda Mackintosh

    Milan

    6 /10 Average

    Reviewed: Monday, December 23, 2024

    There were no cars, had to wait for over an hour.
    Read More >
  • Ingram Mackintosh

    Milan

    10 /10 Excellent

    Reviewed: Monday, December 23, 2024

    The staff at Hertz were really nice, and the return process was very efficient, taking just a few minutes.
    Read More >
  • Dana Haywood

    Milan

    6 /10 Average

    Reviewed: Monday, December 23, 2024

    Queued for two hours
    Read More >
  • Colin Shelley

    Milan

    10 /10 Excellent

    Reviewed: Monday, December 23, 2024

    Very good, the staff explained everything attentively.
    Read More >
  • Vito Clare

    Milan

    10 /10 Excellent

    Reviewed: Monday, December 23, 2024

    Very professional!
    Read More >
  • Nicole Macadam

    Milan

    10 /10 Excellent

    Reviewed: Monday, December 23, 2024

    Satisfied
    Read More >
  • Stanford Garcia

    Milan

    2 /10 Poor

    Reviewed: Monday, December 23, 2024

    Never choose Hertz for car rentals. The waiting time is long, and any foreign member can cut in line ahead of you. The wait was at least half an hour, and the staff's attitude was poor. In all my overseas car rentals, this was the worst experience. Most importantly, they did not provide the car I wanted. I booked an Alfa Romeo Giulia but got a Volkswagen Touran instead, claiming it was an upgrade. Do two adults really need an MPV? If it weren't for the rain, my wife and child waiting for an hour and a half, and the long wait time, I would have canceled the order.
    Read More >
  • Zero Bulwer

    Milan

    2 /10 Poor

    Reviewed: Monday, December 23, 2024

    Never choose Hertz for car rentals. The queue is long, and any foreign member can cut in line ahead of you. The wait is at least half an hour, and their attitude is terrible. In my many times renting cars abroad, this was the worst experience. Most importantly, they didn't give me the car I booked. I reserved an Alfa Romeo Giulia, but they gave me a Volkswagen Touran instead, claiming it was an upgrade. There were only two adults, so why would we need an MPV? If it hadn't been raining, and my wife and kids hadn't been waiting for an hour and a half, and since it was past the free cancellation period due to the long wait, I would have canceled the order.
    Read More >
  • Blithe Petty

    Milan

    6 /10 Average

    Reviewed: Monday, December 23, 2024

    Waited 3 hours to pick up the car, it wasn't ready at the scheduled time.
    Read More >
  • Tyrone Tobias

    Milan

    10 /10 Excellent

    Reviewed: Monday, December 23, 2024

    C Travel directly upgraded to an Audi A6 Avant
    Read More >
  • Monroe Henley

    Milan

    4 /10 Average

    Reviewed: Monday, December 23, 2024

    There was no car available when picking up, waited for 4 hours, waste of time
    Read More >
  • Egbert Eve

    Milan

    10 /10 Excellent

    Reviewed: Monday, December 23, 2024

    Both pickup and dropoff were very convenient.
    Read More >
  • Renee Adolph

    Milan

    10 /10 Excellent

    Reviewed: Monday, December 23, 2024

    It's okay.
    Read More >
  • Milo Ruth

    Milan

    10 /10 Excellent

    Reviewed: Monday, December 23, 2024

    Overall service was very good
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  • Hobart Gilbert

    Milan

    10 /10 Excellent

    Reviewed: Monday, December 23, 2024

    Overall satisfied, but be sure to check the fuel gauge and inspect the car for scratches at pickup. The staff did not proactively mention or verify these.
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  • Julian Kennedy

    Milan

    2 /10 Poor

    Reviewed: Monday, December 23, 2024

    Terrible service, arbitrary charges, unclear explanations. I was charged an extra 30 euros for refueling service just because I returned the car with about 5% less fuel, without any prior or on-site notice. I even mentioned the fuel issue when returning the car. Additionally, there were several unexplained charges of tens of euros, which was completely unexpected.
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