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+44-2035140670
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+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
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+57-6017940262
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+60-392125422
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+52-7449800692
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+64-99508740
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+51-17009061
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+41-445514539
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+66-25088458
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+65-31585008
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+61-1800-507-258
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+90-850-390-7486
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+39-800729010
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+351-304500663
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+972-23752163
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+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9476511356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9476511356
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Dollar, Sydney Airport Car Rental

Dollar 2000+ ratings, 12 reviews

Sydney, New South Wales, Australia

7.1 / 10 Good

Dollar - Sydney Airport Information, Car Rental Instructions & Policies

Address

48 ROSS SMITH AVE

Telephone

+61800501934 / +61294934190

Pick-up Instructions

The Dollar - Sydney Airport car rental location is in terminal

You can walk to the counter of Dollar - Sydney Airport car rental.

Flight Details--You must provide a flight number when picking up a car at Sydney Airport. If a valid flight number is not present, the vehicle will be ready at the DOMESTIC T2 Terminal. Domestic Travellers - There is Rental Collection Counters in Every Terminal at Sydney Airport,while due to the repair works of the airport recently, vehicle pick-ups and drop-offs will take place at temporary facilities on Ross Smith Avenue, and there will a free shuttle bus, please kindly check with counter staff. International Travellers - The Collection Counter is located within the Terminal and then the car park where the cars are located is directly outside the terminal. This car collection point is also the return area.

Drop-off Instructions

Domestic Travellers - Please kindly confirm with the counter staff at pick-up.To allow enough time to shuttle to or from the car rental pick up point and the T2 and T3 Domestic Terminals, Sydney Domestic Airport is advising all customers to allow for an additional 30-minute or more transit time. International Travellers - The Collection Counter is located within the Terminal and then the car park where the cars are located is directly outside the terminal. This car collection point is also the return area.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
06:00 -23:00
06:00 -23:00
06:00 -23:00
06:00 -23:00
06:00 -23:00
06:00 -23:00
06:00 -23:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
AUD 19/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
AUD 24.2/day
capped at AUD 96.8
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
AUD 24.2/day
capped at AUD 96.8
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
AUD 24.2/day
capped at AUD 96.8

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Phillip Island, Churchill Island, Tasmania, Bruny Island, Groote Eylandt, Tiwi Island, Gove Peninsula

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Kangaroo Island
You can go to Kangaroo Island, but you must report to the store and obtain permission when picking up the car.

Must-not:

Taking rental cars to the Australian islands that are not listed in Free of Charge, Conditional is not allowed.

Excess

Collision Damage Waiver Excess differs by car model:

AUD 0 for Mercedes A-class,Ford Focus Hybrid,Fiat Tipo Hb,Toyota Cross Hybrid,Suzuki Vitara,Seat Arona,Q4 6 Pallet Gates Dropsides,Cubic Metre Van,Renault Trafic,Peugeot Expert 5m3,Volkswagen Golf Gti,Ds Ds3,Volkswagen Golf Gti,Ford Fiesta,Nissan Almera 1.0turbo,Renault Clio,Peugeot 208,Cubic Metre Van,4wd Mine Equipped-diesel-4wd,Mystery Vehicle,Bmw 3 Series,Bmw 5 Series,Toyota Kluger Hybrid,Volvo Xc60,Mitsubishi Pajero Sport,Volvo Xc60,Van W Lift,Renault Master,Cab Tray-diesel,Tray Ute,Dual Cab 4wd--4wd,Dual Cab Landcruiser-diesel-4wd,Volkswagen Caddy Maxi,Metre Tipper Truck-diesel,Kia Carnival,Romeo Stelvio Winter,Audi Q7,T6 14 Pallet Curtainsider Lift,K6 22 Cubic Metre Curtainsider,4wd Lid Canopy--4wd,Benz V Class,Carnival 6 Seater,

AUD 5500 for Chevrolet Lacetti,

AUD 6900 for other car models.

AUD 5500 for Mercedes A-class,

AUD 5500 for Ford Focus Hybrid,

AUD 5500 for Fiat Tipo Hb,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Suzuki Vitara,

AUD 6001 for Seat Arona,

AUD 6001 for Q4 6 Pallet Gates Dropsides,

AUD 6001 for Cubic Metre Van,

AUD 0 for Renault Trafic,

AUD 0 for Peugeot Expert 5m3,

AUD 0 for Volkswagen Golf Gti,

AUD 6001 for Ds Ds3,

AUD 7900 for Volkswagen Golf Gti,

AUD 0 for Ford Fiesta,

AUD 0 for Nissan Almera 1.0turbo,

AUD 0 for Renault Clio,

AUD 5500 for Peugeot 208,

AUD 0 for Cubic Metre Van,

AUD 0 for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Bmw 3 Series,

AUD 5500 for Bmw 5 Series,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Volvo Xc60,

AUD 6001 for Mitsubishi Pajero Sport,

AUD 0 for Volvo Xc60,

AUD 6001 for Van W Lift,

AUD 0 for Renault Master,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Volkswagen Caddy Maxi,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Audi Q7,

AUD 0 for T6 14 Pallet Curtainsider Lift,

AUD 6001 for K6 22 Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy--4wd,

AUD 6001 for Benz V Class,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for Toyota Yaris Cross,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Toyota Corolla,

AUD 5500 for Toyota Rav4 Hybrid,

AUD 5500 for Peugeot 3008 Aut.,

AUD 5500 for Intermediate,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Hilux Xcab Ute--4wd,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for Bmw 1 Series,

AUD 6001 for V5 Audi Q5 Inc. Gps,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 7900 for Audi Sq5 Inc,

AUD 0 for Mover 2 Axle,

AUD 0 for Cubic Meter Van,

AUD 0 for Clio Cargo Van,

AUD 0 for 25 Seat Bus,

AUD 0 for Group G,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Toyota Prado,

AUD 0 for Metre Truck Lift,

AUD 0 for 4wd Toyota Landcruiser,

AUD 6001 for U Ford Ranger,

AUD 6001 for Benz Vito,

AUD 5500 for 5 Series,

AUD 6001 for Mercedes-benz E-klasse Gps,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 5500 for Hyundai I30,

AUD 5500 for Peugeot 508,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Ford Transit,

AUD 0 for Transit 350l 118m3,

AUD 0 for Dual Cab-4wd,

AUD 0 for Volkswagen T6 Kombi,

AUD 0 for Toyota Avensis,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for Mercedes Classe V,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado--4wd,

AUD 7000 for 12 Pallet Tray-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray--4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Bus With Trailer,

AUD 6001 for Spin Adaptada Atendimento Exclusivo Pcd,

AUD 6001 for 4wd 12 Seater--4wd,

AUD 0 for Citroen C4 Grand Picasso,

AUD 6001 for Mystery Vehicle Commercial,

Theft Insurance Excess differs by car model:

AUD 0 for Mercedes A-class,Ford Focus Hybrid,Fiat Tipo Hb,Toyota Cross Hybrid,Suzuki Vitara,Seat Arona,Q4 6 Pallet Gates Dropsides,Cubic Metre Van,Renault Trafic,Peugeot Expert 5m3,Volkswagen Golf Gti,Ds Ds3,Volkswagen Golf Gti,Ford Fiesta,Nissan Almera 1.0turbo,Renault Clio,Peugeot 208,Cubic Metre Van,4wd Mine Equipped-diesel-4wd,Mystery Vehicle,Bmw 3 Series,Bmw 5 Series,Toyota Kluger Hybrid,Volvo Xc60,Mitsubishi Pajero Sport,Volvo Xc60,Van W Lift,Renault Master,Cab Tray-diesel,Tray Ute,Dual Cab 4wd--4wd,Dual Cab Landcruiser-diesel-4wd,Volkswagen Caddy Maxi,Metre Tipper Truck-diesel,Kia Carnival,Romeo Stelvio Winter,Audi Q7,T6 14 Pallet Curtainsider Lift,K6 22 Cubic Metre Curtainsider,4wd Lid Canopy--4wd,Benz V Class,Carnival 6 Seater,

AUD 0 for Chevrolet Lacetti,

AUD 6900 for other car models.

AUD 5500 for Mercedes A-class,

AUD 5500 for Ford Focus Hybrid,

AUD 5500 for Fiat Tipo Hb,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Suzuki Vitara,

AUD 6001 for Seat Arona,

AUD 6001 for Q4 6 Pallet Gates Dropsides,

AUD 6001 for Cubic Metre Van,

AUD 0 for Renault Trafic,

AUD 0 for Peugeot Expert 5m3,

AUD 0 for Volkswagen Golf Gti,

AUD 6001 for Ds Ds3,

AUD 7900 for Volkswagen Golf Gti,

AUD 0 for Ford Fiesta,

AUD 0 for Nissan Almera 1.0turbo,

AUD 0 for Renault Clio,

AUD 5500 for Peugeot 208,

AUD 0 for Cubic Metre Van,

AUD 0 for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Bmw 3 Series,

AUD 5500 for Bmw 5 Series,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Volvo Xc60,

AUD 6001 for Mitsubishi Pajero Sport,

AUD 0 for Volvo Xc60,

AUD 6001 for Van W Lift,

AUD 0 for Renault Master,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Volkswagen Caddy Maxi,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Audi Q7,

AUD 0 for T6 14 Pallet Curtainsider Lift,

AUD 6001 for K6 22 Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy--4wd,

AUD 6001 for Benz V Class,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for Toyota Yaris Cross,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Toyota Corolla,

AUD 5500 for Toyota Rav4 Hybrid,

AUD 5500 for Peugeot 3008 Aut.,

AUD 5500 for Intermediate,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Hilux Xcab Ute--4wd,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for Bmw 1 Series,

AUD 6001 for V5 Audi Q5 Inc. Gps,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 7900 for Audi Sq5 Inc,

AUD 0 for Mover 2 Axle,

AUD 0 for Cubic Meter Van,

AUD 0 for Clio Cargo Van,

AUD 0 for 25 Seat Bus,

AUD 0 for Group G,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Toyota Prado,

AUD 0 for Metre Truck Lift,

AUD 0 for 4wd Toyota Landcruiser,

AUD 6001 for U Ford Ranger,

AUD 6001 for Benz Vito,

AUD 5500 for 5 Series,

AUD 6001 for Mercedes-benz E-klasse Gps,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 5500 for Hyundai I30,

AUD 5500 for Peugeot 508,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Ford Transit,

AUD 0 for Transit 350l 118m3,

AUD 0 for Dual Cab-4wd,

AUD 0 for Volkswagen T6 Kombi,

AUD 0 for Toyota Avensis,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for Mercedes Classe V,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado--4wd,

AUD 7000 for 12 Pallet Tray-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray--4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Bus With Trailer,

AUD 6001 for Spin Adaptada Atendimento Exclusivo Pcd,

AUD 6001 for 4wd 12 Seater--4wd,

AUD 0 for Citroen C4 Grand Picasso,

AUD 6001 for Mystery Vehicle Commercial,

Third Party Liability Insurance Excess differs by car model:

AUD 6900 for other car models.

AUD 5500 for Mercedes A-class,

AUD 5500 for Ford Focus Hybrid,

AUD 5500 for Fiat Tipo Hb,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Suzuki Vitara,

AUD 6001 for Seat Arona,

AUD 6001 for Q4 6 Pallet Gates Dropsides,

AUD 6001 for Cubic Metre Van,

AUD 0 for Renault Trafic,

AUD 0 for Peugeot Expert 5m3,

AUD 0 for Volkswagen Golf Gti,

AUD 6001 for Ds Ds3,

AUD 7900 for Volkswagen Golf Gti,

AUD 0 for Ford Fiesta,

AUD 0 for Nissan Almera 1.0turbo,

AUD 0 for Renault Clio,

AUD 5500 for Peugeot 208,

AUD 0 for Cubic Metre Van,

AUD 0 for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Bmw 3 Series,

AUD 5500 for Bmw 5 Series,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Volvo Xc60,

AUD 6001 for Mitsubishi Pajero Sport,

AUD 0 for Volvo Xc60,

AUD 6001 for Van W Lift,

AUD 0 for Renault Master,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Volkswagen Caddy Maxi,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Audi Q7,

AUD 0 for T6 14 Pallet Curtainsider Lift,

AUD 6001 for K6 22 Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy--4wd,

AUD 6001 for Benz V Class,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for Toyota Yaris Cross,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Toyota Corolla,

AUD 5500 for Toyota Rav4 Hybrid,

AUD 5500 for Peugeot 3008 Aut.,

AUD 5500 for Intermediate,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Hilux Xcab Ute--4wd,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for Bmw 1 Series,

AUD 6001 for V5 Audi Q5 Inc. Gps,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 7900 for Audi Sq5 Inc,

AUD 0 for Mover 2 Axle,

AUD 0 for Cubic Meter Van,

AUD 0 for Clio Cargo Van,

AUD 0 for 25 Seat Bus,

AUD 0 for Group G,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Toyota Prado,

AUD 0 for Metre Truck Lift,

AUD 0 for 4wd Toyota Landcruiser,

AUD 6001 for U Ford Ranger,

AUD 6001 for Benz Vito,

AUD 5500 for 5 Series,

AUD 6001 for Mercedes-benz E-klasse Gps,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 5500 for Hyundai I30,

AUD 5500 for Peugeot 508,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Ford Transit,

AUD 0 for Transit 350l 118m3,

AUD 0 for Dual Cab-4wd,

AUD 0 for Volkswagen T6 Kombi,

AUD 0 for Toyota Avensis,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for Mercedes Classe V,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado--4wd,

AUD 7000 for 12 Pallet Tray-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray--4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Bus With Trailer,

AUD 6001 for Spin Adaptada Atendimento Exclusivo Pcd,

AUD 6001 for 4wd 12 Seater--4wd,

AUD 0 for Citroen C4 Grand Picasso,

AUD 6001 for Mystery Vehicle Commercial,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.5 mi from Sydney International Airport

Hotels

0.8 mi from Captain Cook Hotel

1.4 mi from Sir Joseph Banks Hotel

1.5 mi from EAST CENTRAL TOWNHOUSE BOTANY

Other Landmarks

5.3 mi from Sydney Tower Eye

6.3 mi from Sydney Opera House

FIND ME A CHEAP RENTAL
Map view of Dollar Store Location
coordinates: -33.944132 151.182659

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.

Location Images

Dollar-Sydney Airport-35105-store The Rental Desk
Dollar-Sydney Airport-35105-telegraph The Sign
Guest Reviews

Total points： 7.1 / 10 Good

  • Vehicle condition: 1.6
  • Vehicle cleanliness: 0.8
  • Spaciousness: 0.8
  • Counter staff: 1.6
  • Pick-up location: 0.8
  • Drop-off location: 0.5
  • Pick-up time: 30-60 mins
  • Drop-off time: 0-10 mins

  • Anonymous

    Sydney

    9.3 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Car was perfect
    Read More >

  • Isidore Augustine

    Sydney

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Overall satisfied
    Read More >

  • Zebulon Lena

    Sydney

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Pretty good. Although the car rental company gave me a car that wasn't the exact model I reserved, it was the same class. The car was very new, with only 193 kilometers on it, so it was practically brand new.
    Read More >

  • Alan Harry

    Sydney

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Good
    Read More >

  • Evelyn Gallacher

    Sydney

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    Each customer took a long time to be served while queuing; during the return, they mentioned there was sand in the car, implying a cleaning service was needed; a pre-authorization of 200 AUD was taken, and it's been over a week since I returned home without getting it back. It's unlikely that cleaning would cost 200 AUD.
    Read More >

  • Zenobia Oscar

    Sydney

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    Dissatisfied
    Read More >

  • Sandra Edison

    Sydney

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Satisfactory
    Read More >

  • Caesar Dunlop

    Sydney

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    Initially booked a Toyota Corolla but was given a Toyota Yaris instead. The Yaris was quite noisy. When picking up the car, the vehicle couldn't connect to the navigation system. The staff tried for a while and then said it was broken. Later, the connection worked intermittently. When involved in an accident, calling the rental company took more than half an hour to reach someone after numerous transfers. After that, there were no instructions given, just asked us to reply via email. Upon returning the car, there was no significant acknowledgment, just a simple 'ok, ok.' Later that day, they charged the maximum authorized amount to the credit card. For a minor collision, they charged the maximum; what if it was a serious collision?
    Read More >

  • Anastasia Max

    Sydney

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    This car rental experience was good. The vehicle was the one I reserved, the return process was quick, and there were no extra charges.
    Read More >

  • Julius Hughes

    Sydney

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    The overall experience for both picking up and dropping off this car was quite poor: When picking up the car, there was a system error at the rental company, and I was initially given a large business vehicle. I had to return to the airport counter to exchange it for the car I reserved, a Subaru Forester. However, they didn’t have a Forester available at the time and gave me a similar Mazda instead (I’m not sure of the specific model). To avoid further delays, I accepted the Mazda, but its interior and luggage space were smaller than the Forester. When returning the car, I was in a rush to catch a flight and didn’t refuel. Later, I noticed a charge of over 330 AUD for fuel on my credit card, whereas normally refueling would cost only 60 AUD. I filed a complaint with Zuzuche's customer service, and they responded promptly, stating that the rental company would refund the excess charge to my card within 7-10 business days. I’m still waiting to see if this refund will happen on time. Additionally, this drop-off point charges exorbitant airport construction fees!
    Read More >

  • Parker Gladstone

    Sydney

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very satisfied
    Read More >

  • Quentin

    Sydney

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Good company!
    Read More >

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