From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9705799356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9705799356
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ACE, Charlotte Douglas International Airport Car Rental

ACE 200+ ratings, 1 reviews

Charlotte, North Carolina, United States

2.0 / 10 Poor

ACE - Charlotte Douglas International Airport Information, Car Rental Instructions & Policies

Address

5125 South Blvd,Suite B,Charlotte,United States

Telephone

704-624-8111

Pick-up Instructions

The ACE - Charlotte Douglas International Airport car rental location is located out of the airport

You can arrive of ACE - Charlotte Douglas International Airport car rental by free shuttle bus.

Prestige Automotive is the ACE vehicle provider in Charlotte. Upon arrival to the Charlotte Douglas International Airport, please call 704-624-8111 for shuttle service. A mileage limit may apply for local renters (usually defined as living within 120km radius from the rental location). Please refer to our online terms and conditions for further details.

Drop-off Instructions

Please return the vehicle to the store location. A free shuttle to the airport will then be provided.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -18:00
08:00 -18:00
08:00 -18:00
08:00 -18:00
08:00 -18:00
08:00 -18:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 24.99 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

Extras Prices
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
USD 14.99/day

Cross Border

Must-not:

Taking rental cars to following countries is not allowed:
Canada, Mexico

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

USD 1500 for Honda Step Wagon,

USD 500 for Chevrolet Lacetti,

Theft Insurance Excess:

USD 500

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

5.2 mi from Charlotte Airport

Hotels

0.9 mi from Comfort Inn Executive Park

6.2 mi from Courtyard by Marriott Charlotte Airport North

Other Landmarks

2.3 mi from Billy Graham Library

3.7 mi from Hanover Square

4.9 mi from Spirit Square

FIND ME A CHEAP RENTAL
Map view of ACE Store Location
coordinates: 35.1662475 -80.8772542

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 2.0 / 10 Poor

  • Vehicle condition: 2.0
  • Vehicle cleanliness: 2.0
  • Spaciousness: 2.0
  • Counter staff: 2.0
  • Pick-up location: 2.0
  • Drop-off location: 2.0
  • Pick-up time: over 60 mins
  • Drop-off time: 30-60 mins
  • Anonymous

    Charlotte

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    Asked for a mid size and got a mini an that was their shuttle van. They used a local small car rental outfit. No one the airport k ew where they would pick up. Shuttle finally came after 30 mins and then there was a 20 min drive to find they didn't have a car and gave us their shuttle minivan. Also on return didn't return the full deposit until I asked why.
    Read More >
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