Hertz, Cancun Airport Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Cancun Airport Information, Car Rental Instructions & Policies

Address

AEROPUERTO INTERNACIONAL DE CANCUN ZONA DE,ARRENDADORAS BENITO JUAREZ,Cancun,Mexico

Telephone

01-800-709-5000

Pick-up Instructions

Airport Location, please follow signs to the car rental stations.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Young Driver Fee applies at 18 - 24 years old with charge of USD 7 - 30 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full driver's license issued in Mexico

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

USD 6.66/day

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

USD 12/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

USD 12/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

USD 12/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

USD 12/day

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

USD 800-4000

Theft Insurance Excess:

USD 0

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.3 mi from Cancun Airport

Hotels

1.9 mi from Comfort Inn Cancun Aeropuerto

2 mi from Courtyard By Marriott Cancun Airport

2.1 mi from Fairfield Inn & Suites by Marriott Cancun Airport

Other Landmarks

9 mi from Ceviche's Fountain

9 mi from Mercado 28

9.3 mi from Cancun Government Palace

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 21.036528 -86.877083

Guest Reviews

Total points： 8.8 / 10 Very good

Vehicle condition: 9.0
Vehicle cleanliness: 9.5
Spaciousness: 9.0
Counter staff: 7.5
Pick-up location: 9.5
Drop-off location: 8.5
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Diego A Ramirez N
Cancun
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Muy buena atención con atención VIP
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Naoufal
Cancun
7 /10 Good
Reviewed: Sunday, December 22, 2024
Overall I think that the experience was okay but I was shocked that they were not aware of the extra-insurace we paid for with EasyRentCars. Therefore they tried to convince us to pay extra money to get an insurance that we have already. It’s probably also due to the lack of communication or clarity between EasyRentCars and Hertz
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Pádraig McBride
Cancun
9.7 /10 Excellent
Reviewed: Sunday, December 22, 2024
Someone reversed into me, and the dent/scrape across two doors only ended up costing £40 to repair (which I claimed back on Amex ins.) but Hertz took 2 months to provide the damage invoice, so if I hadn't been able to stop back at the airport office again a couple of weeks after returning the car, it might have been too late to claim.
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Anonymous
Cancun
8.7 /10 Very good
Reviewed: Sunday, December 22, 2024
Issues with Hertz office in Cancun regarding insurance policies- please refer to my extensive email correspondence with your customer service officers
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