Alamo, Vancouver Pan Pacific Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Alamo - Vancouver Pan Pacific Information, Car Rental Instructions & Policies

Address

999 CANADA PL

Telephone

+18337923292

Pick-up Instructions

The Alamo rental facility is located in the Canada Place Cruise ship Terminal. Parking Access is from Canada Place Way to the underground Parkade. Parking stalls are located on level P1 of Parkade. Signage will guide customers thru Parkade. Once parked, enter elevator to Level G, turn left out of elevator and proceed to counter. For Balantyne Pier, reserve at Downtown Vancouver location.

Drop-off Instructions

If need to return the car outside the working hour, Customers can lock the vehicle doors and place the keys into the drop box which is located on level P2 of the parking garage. Customers are responsible for the condition of the vehicle until the branch does a formal check-in on the next business day. They would be charged until the vehicle is checked in by Alamo.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	CLOSED	CLOSED	CLOSED	CLOSED	CLOSED	CLOSED	CLOSED

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of CAD 20 per day approximately.

Driver's License Requirements

There is no mandatory requirments for the driver's license holiding time from this store.

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full driver's license issued in Canada

Additional Extras

To be updated

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
United States

Must-not:

Taking rental cars to following countries is not allowed:
Mexico

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

USD 800

Fuel Policy (what does it mean)

Full to Full

Free Tank

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

7 mi from Vancouver Airport

Hotels

Nearby Pan Pacific Vancouver Pacific Club

Nearby Pan Pacific Vancouver

0.1 mi from Auberge Vancouver Hotel

Other Landmarks

0.6 mi from Coal Harbour

0.7 mi from Yaletown

1 mi from Vancouver Harbour

FIND ME A CHEAP RENTAL

Map view of Alamo Store Location

coordinates: 49.287707 -123.113636

Guest Reviews

Total points： 7.0 / 10 Good

Vehicle condition: 1.1
Vehicle cleanliness: 0.5
Spaciousness: 0.8
Counter staff: 0.5
Pick-up location: 0.8
Drop-off location: 0.5
Pick-up time: over 60 mins
Drop-off time: 10-30 mins

Using anyone but Alamo in futu
Vancouver
5.3 /10 Average
Reviewed: Sunday, December 22, 2024
Would not use again. 45 minute wait plus then giving me a car that wasn’t anywhere close to a Nissan Maxima as advertised. Was told that it’s in the terms and conditions and despite arguing the merits of a Dodge Charger vs a maxima they were unmoved. Will not use again. Car was not fully clean on outside and had barely been cleaned in inside. Inside had footmarks all across the doors from previous hire
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Rachel Lucia
Vancouver
4 /10 Average
Reviewed: Sunday, December 22, 2024
I booked an economy car but upon arrival, there were no available cars. I waited 20 minutes and then got an upgrade to a larger vehicle. Here's the problem: The car hadn't been cleaned at all. The previous renter's leftover drink bottles were still inside. Very unprofessional. Poor service!
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James Whitman
Vancouver
4 /10 Average
Reviewed: Sunday, December 22, 2024
The car rental counter is shared by several companies and has one person handling all clients. When we saw the handsome young man, he greeted us with a big smile and explained everything in detail, causing us to wait for a long time. However, when it was our turn, he hurriedly dealt with us senior ladies with just a few words.
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Cornelius Webb
Vancouver
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Excellent service attitude. Although there were no SUVs left, the outcome was good.
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Leo Tours
Vancouver
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Good service
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Eli Buck
Vancouver
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Great service, short wait time.
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Barbara Bird
Vancouver
6 /10 Average
Reviewed: Sunday, December 22, 2024
Pricing issues
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