From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
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+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3662728356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3662728356
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Budget, Hilo International Airport Car Rental

Budget 3000+ ratings, 22 reviews

Hawaii - Hawaii Island, Hawaii, United States

6.8 / 10 Average

Best Price Car Rentals at Hilo Airport(ITO)

Last updated on: December 19, 2024

Budget - Hilo International Airport Information, Car Rental Instructions & Policies

Address

1 General Lyman Field Hilo Intl Airport (hawaii), Hilo, 96720, United States

Telephone

+18089356878 / +18089339163

Pick-up Instructions

The Budget - Hilo International Airport car rental location is in terminal

You can walk to the counter of Budget - Hilo International Airport car rental.

The counter of the car rental company is opposite to the exit of the airport, and it is possible to walk to the store following the "Car Rental" sign.

Drop-off Instructions

Please follow rental car return sign near the parking lot and follow the instructions and drive the car to the corresponding parking lot for dropping off the car, then walk back to the airport.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
06:00 -21:00
06:00 -21:00
06:00 -21:00
06:00 -21:00
06:00 -21:00
06:00 -21:00
06:00 -21:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 75 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 27 per day approximately.

Driver's License Requirements

There is no mandatory requirments for the driver's license holiding time from this store.

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

To be updated

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
Canada
TRAVEL INTO CANADA WITH U.S. VEHICLE: Insurance Card: Customers must advise the counter of their plans to cross the border into Canada. The counter will place a Canadian Non-Resident Insurance Card in the rental vehicle whenever a U.S. registered vehicle goes into Canada. * This card is provided at no cost * It provides documentation that the vehicle is insured in case of an accident. * The border crossing guard may request proof of insurance.\"

Must-not:

Taking rental cars to following countries is not allowed:
Mexico

Cross Islands

To be updated

Excess

Third Party Liability Insurance Excess:

USD 0

Fuel Policy (what does it mean)

Full to Full

Free Tank

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.3 mi from Hilo Airport

65.3 mi from Kona Airport

FIND ME A CHEAP RENTAL
Map view of Budget Store Location
coordinates: 19.714444444444 -155.03944444444

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.

Location Images

Guest Reviews

Total points: 6.8 / 10 Average

  • Vehicle condition: 2.1
  • Vehicle cleanliness: 2.1
  • Spaciousness: 2.1
  • Counter staff: 2.1
  • Pick-up location: 2.1
  • Drop-off location: 2.1
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • Pijnacker

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Super service
    Read More >
  • T.Chiu

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The counter staffs were very nice and advanced our car to a Camaro convertible after we reflected the slight defects of the original rented car. We were surprised and satisfied with Budget's services.
    Read More >
  • s.cronin

    Hawaii - Hawaii Island

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    The car was ok for the short time we needed it, overall the car was a pile of junk compared to other cars I have rented, a $10 car with a $5 interior.
    Read More >
  • Marcin

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Everything went perfect!
    Read More >
  • Frances Browning

    Hawaii - Hawaii Island

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Waited in line for over 20 minutes. Even though I had full insurance, they still tried to sell me additional insurance. The staff drove the car up front for pickup, which was convenient. Returning the car was also simple. The car was in good condition with an initial mileage of 22,500 miles. There are many gas stations near Hilo Airport.
    Read More >
  • Bblythe Brooke

    Hawaii - Hawaii Island

    4 /10 Average

    Reviewed: Sunday, December 22, 2024

    The staff were not very friendly.
    Read More >
  • Cara Garden

    Hawaii - Hawaii Island

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    There are many people renting from Budget, and the queue can be quite long. No one speaks Chinese, which can be a bit challenging for us since our English is not very good. Luckily, all our orders and requirements were already on the Zuzuche website, so the staff just needed to confirm the order. Returning the car was easy; a staff member came over, scanned the car, and printed a receipt.
    Read More >
  • Moore Van

    Hawaii - Hawaii Island

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    It's easy to do the paperwork and pick up the car right inside the airport. They even upgraded me to a two-door sports car for free, but since we were three people, we switched back to the original model.
    Read More >
  • Shirley James

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very convenient, the process was also very simple
    Read More >
  • Boyd Bruce

    Hawaii - Hawaii Island

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    The car rental company just bluntly told me that the model I reserved was not available and kept pushing me to pay more for an upgrade. Very dissatisfied.
    Read More >
  • Agatha MacDonald

    Hawaii - Hawaii Island

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    Unreasonable insurance charges!
    Read More >
  • Elsie Agnes

    Hawaii - Hawaii Island

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    This is my second time using Zuzuche, so I'm quite familiar with it. The location is very convenient, right across from the airport. I ended up with a Nissan X-Trail, which was easy to drive. The car was in good condition with low mileage, just under 3000 km. An SUV is more reliable for the island since some sections are bumpy compared to a sedan. Although SUVs consume more fuel, it was stable. Drove 600 miles in 4 days and refueled 3 times. Pickup and drop-off both happened at the same place, and the process was efficient and quick. You only need your driver's license, credit card, and passport—no need for a translation or reservation slip. For returning the car, they just checked the mileage and fuel level. No upselling, which was great, and no mention of prohibited areas. No extra driver charges, but the primary driver is responsible in case of any incident.
    Read More >
  • Otis Joe

    Hawaii - Hawaii Island

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    Aside from some upselling, he offered an upgrade to a bigger SUV, which was the only notable thing.
    Read More >
  • Sabina Sinclair

    Hawaii - Hawaii Island

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    Poor communication, arrogant attitude, and difficult to negotiate even reasonable requests.
    Read More >
  • Harriet Finn

    Hawaii - Hawaii Island

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    No particularly good experience
    Read More >
  • Ellis Abbot(t)

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Convenient pick-up and drop-off with no additional insurance charges.
    Read More >
  • Kristin Paul

    Hawaii - Hawaii Island

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    Overcharging
    Read More >
  • Will Harper

    Hawaii - Hawaii Island

    4 /10 Average

    Reviewed: Sunday, December 22, 2024

    The staff's attitude wasn't great.
    Read More >
  • Jonas Wilson

    Hawaii - Hawaii Island

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    It's acceptable
    Read More >
  • Vivien Pritt

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very satisfied
    Read More >
  • Everley Burke

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Excellent service
    Read More >
  • Kunal Shah

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    We got a new car Mitsubishi Outlander from Budget…. Very happy with the car and the service…. The paperwork was done in 10mins.. very comfortable and happy with tbe car
    Read More >
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