From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8837413356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8837413356
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Record Go, Mallorca - Airport - Record Car Rental

Record Go 1000+ ratings, 10 reviews

Mallorca, Balearic Islands, Spain

7.8 / 10 Good

Record Go - Mallorca - Airport - Record Information, Car Rental Instructions & Policies

Address

Palma de Mallorca airport (PMI)

Telephone

+34600907087 / +34610530091,+34610565570,+34677406494

Pick-up Instructions

The Record Go - Mallorca - Airport - Record car rental location is in terminal

You can walk to the counter of Record Go - Mallorca - Airport - Record car rental.

Go to the office located in the arrivals hall. Once you have the rental agreement, leave the terminal and go straight ahead towards the car park building which is in front of the terminal. Enter the building. The staircases to access the car park are just behind the cafeteria. Go up to floor 1. Access inside of the car park through the right-hand door and you will find the Record go pick-up office.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -22:44
07:00 -22:44
07:00 -22:44
07:00 -22:44
07:00 -22:44
07:00 -22:44
07:00 -22:44

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

19 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Full driver's license issued in Spain

EU Driving Licence

Original driving licence + spain swear translation

spain swear translation

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

Extras Prices
Extras Prices
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
EUR 12.95/day
capped at EUR 155.4
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
EUR 12.95/day
capped at EUR 155.4
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
EUR 10.95/day
capped at EUR 131.4

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Andorra

France

Gibraltar

Portugal

EUR 20 per day
This additional fee is 20 Euros per day, with a minimum charge of 40 Euros and a maximum per rental of 200 Euros.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1200 for Renault Clio,Dacia Logan 1.0 Or Similar,Fiat 500,Fiat Panda,Kia Picanto,Fiat 500 Cabrio Or Similar,

EUR 1500 for Ford Focus Hybrid,Ford Focus,Fiat 500x,Kona,Kia Niro,Fiat 500 X,Fiat 500x,Citroën Berlingo,Peugeot 308,Opel Movano Xl2 10/12m3,Kuga Plug In,Peugeot 3008,Ford Kuga,Nissan Qashqai,Peugeot 5008,

EUR 2000 for Peugeot E 2008,Volkswagen Caddy Maxi,Citroen Space Tourer,Ford Kuga Or Similar (eco Label),Nissan Qashqai,Fiat 500,Fiat 500 Eléctrico Cabrio O Similar,Honda Civic,Porsche Macan,Bmw Z4 Roadster,Benz Vito,F Peugeot Rifter,Vauxhall Zafira,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.1 mi from Palma De Mallorca Airport

Railway Stations

4.7 mi from Palma Intermodal Station

Other Landmarks

4.8 mi from Palma Town Hall

4.8 mi from Santa Eulalia Church

4.9 mi from Royal Palace Of La Almudaina

FIND ME A CHEAP RENTAL
Map view of Record Go Store Location
coordinates: 39.553128 2.738216

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 7.8 / 10 Good

  • Vehicle condition: 6.8
  • Vehicle cleanliness: 7.2
  • Spaciousness: 7.0
  • Counter staff: 5.0
  • Pick-up location: 6.8
  • Drop-off location: 7.2
  • Pick-up time: over 60 mins
  • Drop-off time: 10-30 mins
  • M.thwaites

    Mallorca

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Like: best car hire experience i have ever had price was the best value for money and the car was excellent no faults it was as good as new
    Dislike: nothing
    Read More >
  • S.Sutton

    Mallorca

    9 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Unfortunately the counter clerk was very new to job and didn't seem like he knew what he was doing having to constantly refer to other staff for advise. He was very pleasant and apologetic but after an early start we could have done without the long booking in process.
    Read More >
  • Anonymous

    Mallorca

    9 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Was told that I would receive an email and refund for fuel within 5 mins of returning the vehicle - nothing arrived and as a result I had to chase for an update and provide photos to sort it out, which was frustrating and detracted from the customer experience.
    Read More >
  • Anonymous

    Mallorca

    7.7 /10 Good

    Reviewed: Sunday, December 22, 2024

    They push you into buying their own insurance or fast track even if you have super insurance which includes excess fee for the vehicle. The company pushes you to buy either their insurance or pay the entire excess deposit in advance. To avoid large excess being charged poor customers have to buy their insurance.
    Read More >
  • Anonymous

    Mallorca

    9.7 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Front desk answered all of our questions and tried to be as helpful as possible. They were fantastic! The car had some brake trouble which at times was really scary, some dash warnings would pop up from time to time which were a little alarming, and the gps does not recognize addresses so you have to manually look for the destination on the gps map which is tough if you don’t know where you’re going!
    Read More >
  • Anonymous

    Mallorca

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    Record Go absolutely awful experience, waited 2 hours to pick up car at Palma airport Majorca, sooo disorganised Never again and would never recommend
    Read More >
  • S.King

    Mallorca

    8.3 /10 Very good

    Reviewed: Sunday, December 22, 2024

    The staff member was rude and tried to scam me. I had already purchased excess insurance but she was very reluctant to release the car even though I agreed to the £1400.00 held on my credit card. Luckily I was prepared but I imagine many people are so keen to get on holiday that they fall for this.
    Read More >
  • a.brown

    Mallorca

    7 /10 Good

    Reviewed: Sunday, December 22, 2024

    2 hour wait to get the car
    Read More >
  • Natalie Springhall

    Mallorca

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very good
    Read More >
  • Myron Hewlett

    Mallorca

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    Avoid this company; the service is particularly bad. Even after purchasing insurance on the rental platform, they forcefully push for an additional daily €30 insurance on the spot or demand a €1400 deposit, but only via credit card.
    Read More >
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