Greece Car Rentals

Car was ok, glad that received diesel car, what is more economical.

Sehr freundliches Personal. Komplikationslose Rückgabe. Hatte früher schlimme Erfahrungen mit Mietautos in Kreta. Gerne wieder Budget in Heraklion!

Amazing staff and good quality cars

pickup at the airport (need to call!!), 2 min drive to the car rental lot. fast processing both at pick up and drop off.

Car was good but pick up at town was wrong. There was only airport pick up. I would have booked another company that had town or ferry jetty pick up.

I was informed on booking that someone will be waiting outside the arrival hall to assist me with the car. There was no one and I had to ask around. A staff from another company directed me on the direction to the car rental office, which was outside the terminal, about 500m away. Otherwise the car was good and I had no problems using it.

I think I was given a car which was not of the advertised class. As we were with 2 kids tired after the long flight we just took what was given. The car itself was alright though.

Good small local business. Received upgrade to diesel automatic. Much appreciated on mountain roads of Kefalonia. Same to Same fuel policy is confusing.

Nice car and great service

The company representative was very friendly and professional. Unfortunately, we received a very old car, meaning it was full of scratches and technologically outdated — an Audi Q3 from 2019 without reverse sensors and without a rear camera. Additionally, some safety systems were non-functional, such as the lane-keeping assist, which was disabled. I’d like to remind you that it’s 2024, and I expect an international rental company like Avis to have modern vehicles, not ones that are 5 years old.

The car was worse than my expectations and booking.

Repetiré con esta compañía

i waited because i got to Paros early. not the fault of the rental company

Contacting Acarent without a phone is hard.

Friendly staff smooth car rental process!

Car was a hybrid and very economical.

THE CAR EXCEEDED MY EXPECTATIONS AS I RECEIVED A FREE UPGRADE TO A MINI COUNTRYMAN. REALLY NICE CAR.

Poor communication with the office, to get to the pick up point. The car was OK.

Really enjoyed the car as never had a hybrid before and was easy to drive

Very good service and very good car

Excellent service, and the front desk staff was very helpful

The paperwork process was very efficient.

Very satisfied

Very satisfied

The service was excellent, but the deposit refund was a bit slow.

Good service

Overall, I am quite satisfied. After arriving at the store, I waited 20 minutes to handle the paperwork. I booked an automatic but was given a manual at first. After my complaint, they changed it to an automatic. The car showed a range of 471 kilometers when I picked it up, and it showed 461 when I returned it. They charged me 20 euros for the missing 10 kilometers of fuel, which I think is a bit excessive!

The service attitude is acceptable.

Very good.

Very satisfied

Good service attitude

Good service attitude

Modi picked us up at the port and brought us to the office which was excellent service. Make sure you are prepared to pay a one time deposit that they will refund you at the end minus any charges for mileage. They charge for extra mileage about 100km/day so be aware of that.

Upgraded our car as the one that was booked was unavailable.

Satisfied

Processing speed was average, no unnecessary sales talk, no forced upgrades, was given a GLB200, very new car.

They have too many tricks. The most severe one is the changing license plates. Once you drive out and the license plate is missing, they charge you a few hundred euros. The police have already confirmed their tricks. The day before I went to the police station, their company had reported 3 plates missing.

Very satisfied, no upselling when picking up the car.

The service was warm and friendly. They didn't push additional insurance on me. The car was easy to drive and very new. The deposit was refunded immediately upon return.

Overall, I am very satisfied. The car was in good condition, the service was excellent, and they answered all my questions without trying to upsell anything.

Very efficient. As soon as you exit from Gate 5 of the airport, turn right and the parking lot with the shuttle is on the right side. The white vehicle with the company name on it is easy to find.

Very satisfied

Pretty good, the car was slightly old.

The staff was very patient. They had a slight accent, but communication was largely fine.

The car's engine had a noticeable issue, and I needed emergency assistance. The response was very slow, and they asked me to pay 75 euros for the service, which is absurd. The service was terrible.

The car I rented at Heraklion Airport in Crete was the worst out of the four rentals I had on this trip. The car was small and old, almost like a semi-automatic with very basic features. It only had a radio and nothing else. It didn’t even have automatic headlights. I forgot to turn off the headlights once, and the next morning the battery was dead and the car couldn't start. Even a low-end car from 10 years ago would be better. The staff claimed it was a two-year-old car, but it had over 40,000 kilometers on the odometer, and the paint was cracking. On slopes, you have to press hard on the gas pedal, otherwise, the car would roll back.

Overall service is good.

I had to wait in line for an hour to pick up the car. They gave me a brand new car. When I tried to inspect it, they rushed me to sign, saying there were no issues since it was new. It turned out to be a trap! When I returned the car, the staff immediately inspected the area under the front license plate. I was curious why they were so focused there. As soon as I got out of the car, they claimed there was damage under the front. They asked if I knew about it. I was certain that there had been no accidents during my rental period. As for the small dent under the license plate, who knows if it was already there when I picked up the car! They rushed me to sign the paperwork at pickup, and now I realize it was intentional. They took me to the service desk, where an older woman rudely told me I needed to pay over 400 euros for that small dent. Charging that much for such a tiny dent is definitely a scam, taking advantage of my full insurance. Always choose a big rental company in the future. These small companies might be cheaper initially, but they can cause limitless trouble down the line.

The overall service experience was terrible. The pickup location was very far away. After returning the car, they charged us over 200 euros: more than 100 euros for excess mileage, 40 euros for cleaning (even though we had cleaned the car ourselves), and 40 euros for airport parking. When we asked them to provide photos of the car's interior and the parking bill, they could not. They also claimed the airport parking fee was for a violation, but they couldn't provide any violation notice. So avoid renting a car from here; it's easy to get scammed.

Irene (counter staff) was fantastic, very helpful. Unfortunately I did not get the gentleman's name at drop off, but he was just as helpful and pleasant.