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Map View of Car Rental Locations in Reims
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10Rental Locations
Map View of Car Rental Locations in Reims
Hertz
6.0/10
Europcar
8.4/10
Reviewed: October 1, 2024
Very disappointing. This was the first time I've encountered a situation where the price was increased at the last minute. Luckily, I can speak French; otherwise, I wouldn't have known how to handle the communication. I showed them my reservation, but they denied it, saying 'There's no way you got such a low price.' They insisted I pay an additional 40 euros; otherwise, I wouldn't get the car. This took over an hour to resolve. Later, with the help of the rental platform, they agreed to refund the 40 euros after the trip. Eventually, I got the car at their price. In situations like this, having a reliable platform is crucial. The rental platform was very helpful, but the whole ordeal wasted a lot of time.
Reviewed: August 9, 2019
employée dévouée, très efficace et fort agréable. Véhicule neuf ! Nous avons réellement apprécié le service Europcar.
Reviewed: July 14, 2019
The location closed at 6 pm, which I was not told previously. The car had to be filled with gasoline but I took it to two gas stations which didn’t accept US credit cards, which I didn’t know. The car had to be left in one location and then the key taken to a hotel a 10 min walk away. But we had heavy luggage, so I had to take the luggage to the hotel key drop off, return the car, then return the key to the hotel. Very stressful when trying to catch a train at the train station outside of town.
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