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Last updated on: December 19, 2024
35Rental Locations
15Airport Locations
Map View of Car Rental Locations in Helsinki
ADDCAR RENTAL
8.2/10
Keddy by Europcar
9.2/10
Europcar
9.4/10
GREEN MOTION
8.8/10
Finn-Rent
8.2/10
Hertz
9.0/10
Alamo
9.0/10
Budget
9.4/10
AUTO-UNION
7.0/10
GLOBAL rent a car
2.0/10
Scandia Rent
8.1/10
FIRent
8.8/10
AVIS
6.7/10
Reviewed: November 20, 2024
The deposit blocked at my credit car was higher than declared in booking.
Reviewed: March 3, 2024
Very satisfied, the customer service was patient and polite.
Reviewed: September 10, 2023
The pickup address and all the phone numbers provided by the platform were incorrect. How can customers pick up their cars this way? Zuzuche lacks valid information about the car rental company and cannot provide service for changing cars with other car rental companies in case of emergencies. They just said they sent an email and we have to wait for a reply. As a result, it delayed our schedule by a day.
Reviewed: November 24, 2019
The frequent tire issues with your company made us very anxious.
Reviewed: July 25, 2024
The rental store service is convenient, so I give it a high rating.
Reviewed: October 12, 2019
Friendly staff, clearly direction! Just we booked Audi but got Opel instead which a little bit disappointed!
Reviewed: June 30, 2018
Like: Very nice car
Dislike: Two things.
First: I live in Finland and I have a cottage in Estonia. Why I must change car when I go to my cottage ?
I thought Europecar is a real EU car. I see no risk espasially when I did order a non expensive car.
Second: I always order my car before I come to Finland thruough internet. Why you use the currency of the country where I am ? I always loose currency change money if I need to change my reservation.
Reviewed: September 13, 2019
There are some differences compared to renting a car in China. Make sure to take photos and videos of the odometer and the car's condition both when picking up and returning the car.
Reviewed: August 13, 2019
I had a reservation for Sunday, July 28th. I arrived at the pick-up location in the morning, but the door was locked. I had to make an international call to the customer service and was told that the car rental company is closed on Sundays, but my reservation was still accepted. All our travel plans were arranged; what were we supposed to do? The rental platform suggested checking for other car rental companies nearby, but we were in an unfamiliar place! Finally, we managed to find another company but were told there were no cars available. We were really frustrated, but eventually, we found a car six hours later, which somewhat mitigated the loss.
Reviewed: September 25, 2018
Like: Very friendly and professional staff.
Dislike: Pick up instructions.
Reviewed: August 19, 2018
Dislike: By mistake I have reserved the car for 10:30 PM and I came earlier 11:00 AM Finnrent charge me for additions 41 Euro. This first time that a rental car charge me because of it.
Reviewed: February 17, 2024
The conversation was pleasant, the process efficient, no upselling.
Reviewed: January 10, 2020
The store staff were professional and very patient, providing multiple suggestions about insurance options for our reference.
Reviewed: September 29, 2017
The service is quite different from the current car rental industry in China, and some people might find it hard to accept. It is recommended to add Chinese-language services if the renter is Chinese.
Reviewed: January 6, 2020
I specifically ordered a Skoda estate but ended up with a suv with a smaller trunk space. Not sure if this is an Alamo issue or easyrentcars but car luggage space was smaller than it should have been.
Reviewed: August 16, 2019
Car was upgraded but when the accident happened, Alamo were none responsive, leaving me, the wife and 2 children stuck in the middle of the forest. Eventually after 5 hours managed to get a courtesy car, this they cancelled 3 days later with no warning. Only on threatening to not pay the collision damage amount did they pay for a courtesy car but we had to get a bus 4.5 hours to pick it up.
Reviewed: November 5, 2019
Very hard to find the rental return parking in Helsinki.
Reviewed: August 20, 2019
We booked a mid sized car but they didn’t have any. As I’m 6 foot 5 almost 2 metres tall I asked for larger car instead. They didn’t have any. I have bad back and need big seat. They offered free tank and no license fee which I wasn’t expecting. We had a lot of driving that why I needed good car. We had polo and my head was touching roof not good!!
Reviewed: July 22, 2019
I had booked and paid in advance a VW-Golf or similar, arrive 6/21 /2019 at 11am Vantaa AP, and I was exactly on time. I was offered a SKODA which I was not happy about, but agreed to take the car as long as it had 5 doors as the Golf, when I arrived at the parking garage the attendant told me that there was a mistake and my car had been double booked ?? and was no longer available ??? I had aid in advance ?? obviously no guarantee to have a car available at arrival. He offered me a Toyota Yaris which is a smaller car !!! than the one I had paid for, telling me they were out of cars. I adviced him I had paid in advance, and when the rental agency does not have wht I have paid for you normally do not substitute with a smaller car you give a size up ( I am renting cars at least 10-12 times/yr so I am not a first timer..... Luckily another agent heard our conversation and said he would take care of me and my problem , he was very friendly, showed me a Nissan Qashqai and asked me to check that one out to see if it was meeting my expectations. It was good and I accepted this one. This agent saved the day, my vacation and Budgets reputation A+ to him
Reviewed: November 16, 2019
Smooth car pickup with minimal upselling. However, the actual store hours did not match those listed on the rental website, and the 24-hour contact number was unreachable! This caused significant inconvenience as we had to wait in freezing rain and wind for 2 hours.
Reviewed: October 27, 2019
Машину выдали даже раньше времени в брони, без всяких доплат. Не взяли никакого депозита.
Reviewed: August 24, 2019
Le personnel attendait dans la file pour donner les clés aux personnes sans savoir qu on était dans la même file.. Extension.de la location très facile et efficace avec personnel aimable au téléphone.
Reviewed: August 16, 2019
Took ages to find the scandia rent desk at Helsinki airport not with other car hier rental desk. Then ages to walk to the car park at the petrol station at the far side of the airport. On return to said car park there was no one to leave keys with and no answer on the phone numbers given so hanging around trying to find someone to take keys back. Not sure the total yaris we were supplied with should be in the same vehicle class as the VW polo we booked?
Reviewed: August 5, 2019
No instructions of where the service counter of Scandia Rent was in Helsinki airport. It was not where the the agencies were.
Reviewed: September 5, 2019
This company provided excellent service, proactively explaining driving regulations and vehicle condition. Both pick-up and drop-off were convenient.
Reviewed: September 4, 2019
The car was clean and useful. Bur there is no any counter desk. Staff just put the car somewhere around and it was terrible to find it.
Reviewed: August 22, 2018
They take advantage of customers with poor English skills
Reviewed: October 16, 2016
I chose a rental location from the QEEQ map that was supposedly only 600 meters away from Helsinki Central Station, but the actual address was 6.3 kilometers away. QEEQ should correct this to avoid misunderstandings. I had to call Avis to arrange for the car to be relocated to a branch almost one kilometer away from the station (since Avis only has this branch near the Helsinki station, and it’s not 600 meters away). We dragged our luggage to the branch, where the staff warmly welcomed us and upgraded our car to an automatic transmission for free.
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