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Map View of Car Rental Locations in Heidelberg
Rental Locations
Reviews
Landmarks
8Rental Locations
Map View of Car Rental Locations in Heidelberg
Europcar
8.1/10
Hertz
8.8/10
Budget
10.0/10
Reviewed: July 25, 2020
The car was not checked; it had a fault and the coolant leaked.
Reviewed: January 5, 2019
I booked a Mercedes A-Class through the Zuzuche app, with the promise of at least an Infiniti if the Mercedes was unavailable. However, when I arrived at the rental location, neither a Mercedes A-Class nor an Infiniti was available. I was offered a choice between a Golf and a Skoda, or I could pay an extra 50 euros per day for a Mercedes GLC. After contacting customer service, they communicated with the rental company and informed me that the Golf was in the same category as the Mercedes A-Class, leaving me with no option but to accept the Golf or pay the extra fee for a better car. To avoid disrupting my plans, I had to accept the Golf, but the experience was very disappointing.
Reviewed: December 24, 2018
Booked a Category C car, but ended up with an Opel Combo. Had to pay extra for a Peugeot...
Reviewed: December 24, 2017
The store staff were very diligent and friendly, patiently explaining the terms without adding any additional charges.
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