19 Car Rental Brands at Wellington Airport (WLG)

Reviewed: December 10, 2024

Very positive experience easy and efficient

Reviewed: June 15, 2024

Great car for NZ roads as it was a hybrid I saved money on fueling up

Reviewed: June 11, 2024

A really great experience with this company. Highly recommend and would definitely use again

Reviewed: January 8, 2023

No problems at all with the rental and the service received. I think the tyres on the vehicle need to be checked. When refuelling, I noticed they were a little bald.

Reviewed: December 4, 2024

The vehicle was a basic model. The staff were very friendly and helpful.

Reviewed: September 19, 2024

Car was in great condition. Nice to drive, 360 deg visibility, seats were comfortable, air conditioning was excellent, cruise control was easy to use. Brakes might need some attention though, they were a bit juddery.

Reviewed: May 22, 2024

The car was old - had done over 160,000 kms - and not in good condition.

Reviewed: April 28, 2024

The lady on pickup was unhelpful, and looked like she didn’t want to be there. The man on drop off was super lovely. But we wouldn’t use them ever again.

Reviewed: August 21, 2023

The staff members were really helpful and didn't try to sell me unnecessary products.

Reviewed: November 6, 2024

Car provision and cost excellent. Customer service also excellent. Thanks.

Reviewed: October 10, 2024

We got a different car to the one booked which was slightly bigger but very economical. We were very pleased with the Nissan SUV.

Reviewed: January 9, 2024

Clear communication prior to pick up Clear understanding of T&C Service - prompt and vehicle was ready to go on arrival Clean Full - Petrol Easy to drive Highly recommend to others Pricing was fare Will definitely be using this service again

Reviewed: January 3, 2024

The staff were very good made the process easy and was very helpful. Only cost $20 more to upgrade to a bigger car.

Reviewed: June 28, 2023

Second time I have used this provider. Both times have been easy and straight forward. Staff very friendly and helpful. Would recommend to those travelling to NZ.

Reviewed: October 10, 2024

The car not the model ordered and disappointed that the vehicle only has a 330km charge. also disappointed that I was charged road charges and addition cost to recharge the car on return. How one is supposed to re charge prior to drop surprises me.

Reviewed: April 21, 2021

Expected a Nissan SUV, but was Suprised by a Bigger Mitsubishi SUV

Reviewed: February 19, 2020

Always Clean and tidy

Reviewed: April 15, 2019

Car was upgraded from a Corolla to an X-Trail. When I picked up the car it was raining and I didn't notice extra damage in the rear that wasn't listed on the form at the time of pickup. I took a photo of the damage straight away when I arrived at the motel and then drove back to Thrifty the next day to inform them, I was told to send the photo to an e-mail that keeps bouncing back to me. Haven't heard anything.

Reviewed: April 14, 2019

Thank you for the service and keep up with the good work. God Bless.

Reviewed: July 29, 2024

Very satisfied

Reviewed: July 9, 2024

Very good

Reviewed: June 14, 2024

Quite good and efficient

Reviewed: December 25, 2023

Staff were ultra friendly. Total conversationalist and made pick up and drop off easy.

Reviewed: November 29, 2019

Car was fine, met all our needs.

Reviewed: July 22, 2024

Excellent service, got a free vehicle upgrade.

Reviewed: July 22, 2024

Overall satisfaction is 7 out of 10. The car handover service was very good, but they temporarily switched the Hyundai SUV to an MG, which was hard to drive and significantly downgraded the self-driving experience. Therefore, I can only give a mediocre overall rating.

Reviewed: March 4, 2024

Satisfied

Reviewed: February 28, 2024

We had an upgraded car, good. The damage assessment did not show all the scuffs and dents. Picking the car up from a multi story car park and a wet car prevented us seeing all the minor damage. We took photos as soon as we saw the multiple damage but found it impossible to upload them on the link sent to us. We have our fingers crossed that the return condition is acceptable and we have not had any notification of budget receiving the car back. (Key drop off out of hours)

Reviewed: February 24, 2024

Very satisfied

Reviewed: March 17, 2024

This is a very reputable rental car company. We added an additional driver when picking up the car, and the company charged an extra 18 NZD, which is normal.

Reviewed: February 25, 2024

Satisfied, good value for money

Reviewed: February 4, 2020

I was given a free upgrade to a larger SUV which was good. The service from the counter staff was excellent

Reviewed: June 11, 2019

All good except the charge and not sending a receipt

Reviewed: February 28, 2024

Drove away with 2x clear cellotape on the windshield but could take it off after an hour

Reviewed: February 4, 2020

The Counter staff did their job but weren't that friendly. Due to technical problems I wasn't able to receive a copy of the contract upon leaving the shop/ yard (= their printer was not working) and I was told it would be emailed to me ... and I subsequently found out it was emailed to someone completely different ... so perhaps now that 'wrong' person has got some of my personal information (= not happy about that). And the Staff didn't walk around the vehicle with me before I left ... and so IF there were problems (e.g. marks, scratches, damage) then there could well have been delays and issues upon returning the vehicle and leaving promptly/ efficiently. (Fortunately there were no disputes before leaving the shop/ yard.)

Reviewed: January 13, 2020

The car had not been (re) cleaned again before we took it, there were a number of bird droppings on the car. I've never seen this before . . . The inside was clean. We often have difficulty at the airport finding the area for the shuttle, more information should be included with the booking.

Reviewed: December 3, 2019

Their cars are not new and they all seemed to have some damage. I witnessed many customers equally perplexed by the amount of damage if their assigned car. Their fleet did not look very new. Even though I had a guaranteed car make and model, they were unable to provide me with what I expected. They had one model but it was the "personal vehicle" for one of the employees and it was not clean/ready for a customer to drive and was probably an early 2010s model.

Reviewed: December 1, 2019

Hapoy returning customer.

Reviewed: February 9, 2024

The process was very quick.

Reviewed: November 14, 2023

Excellent service. Very happy. Thank you!

Reviewed: August 9, 2023

Extremely friendly and helpful staff. Excellent experience, highly recommend & will definitely use service again.

Reviewed: November 16, 2022

I was genuinely surprised at how easy everything was. The counter staff had me in the car in less than 10mins and the car was terrific! Drop off was so easy too and allowed my family and I to focus all our energy on more important things.

Reviewed: May 9, 2022

I was expecting the smallest car, but had what I'd describe as a small SUV. It was easy to navigate city streets, roomy for my purposes and comfortable. Pick up and drop off were easy.

Reviewed: January 9, 2021

Overall pretty good. The car was very new.

Reviewed: December 12, 2019

Great car, good service.

Reviewed: December 1, 2019

Very quick service. Easy pick up and drop off.

Reviewed: November 16, 2022

Complimentary upgrade

Reviewed: October 12, 2022

Staff at airport were excellent - efficient quick and helpful Car was tidy and easy to find at airport

Reviewed: January 4, 2020

It was a little bit confusing what to do when returning the car at the airport. There were nobody to ask or there was no information where to leave the car and what to do next. But at the end - all good :).

Reviewed: June 14, 2019

They charged me extra for premium location when i did not ask for it

Reviewed: June 14, 2019

The staff were slow

Reviewed: June 9, 2020

Great location, easy to pick up the car

Reviewed: August 19, 2019

The car was much better than expected, the whole process was way faster than I first thought. Nothing to complain about.

Reviewed: March 20, 2018

Like: Fast handling and friendly staff
Dislike: Nothing

Reviewed: March 13, 2020

The staff are extremely helpful and quick to ensure the time spent is minimal for the booking in and return processes.

Reviewed: January 23, 2020

Very good value. Problem with windscreen damage was quickly and honestly resolved.

Reviewed: January 16, 2020

They still recom. To get additional insurance at the counter.

Reviewed: September 3, 2019

From a Toyota to a Hyundai was an 'upgrade' …..? No free GPS

Reviewed: August 28, 2019

Really great, courteous and friendly. Good quality car, no pushy up-selling, and good features like full-to-full fuel, and unlimited mileage. Only 5 mins from the airport and the shuttle is easy. Would definitely use again.

Reviewed: April 25, 2019

Relaxed, flexible and happy staff. Excellent car, great value. Thanks

Reviewed: October 20, 2017

I do not recommend fellow Chinese travelers to choose this car rental company. It's a very small company in New Zealand with very few staff. If your English isn't good enough to communicate with them, you may find yourself at the shop with no one to assist you, and none of our questions were resolved. The condition of the car was mediocre as well; it was an old Nissan Sunny. One day, we encountered strong winds in New Zealand, and the car was shaking on the road, which was quite dangerous.

Reviewed: November 13, 2016

Upon arrival at the airport, I called the company for a pickup, which was charged at 25 NZD, while other companies provide it for free. This indicates that this is a small company. The vehicle had high mileage, and the insurance deductible was high, implying their insurance costs are low. I experienced a minor accident due to slippery roads and was charged a 5000 NZD repair prepayment. Note, this was not just a credit card authorization but an actual charge. This is unreasonable because you have to pay the credit card bill based on the charge. The final repair cost is still unknown. Although the excess was 3500 NZD, they charged 5000 NZD. This is outrageous. Overall, besides being cheap, this company offers no value. Rental platforms should review such companies to protect renters' rights.

Reviewed: November 13, 2016

Upon arrival at the airport, contacted the company by phone. They instructed us to wait at a specific location in the hall. In about 10 minutes, someone came with a sign to pick us up and took us to the car outside. We got to the rental point quickly, the car was new with low mileage and full insurance coverage. Staff were polite and professional.