LOCALIZA CAR RENTAL REVIEWS

Acceptable

Great customer service. Friendly staff.

Thank you for your everthing.

They should make available international phone # in case the customer wants to talk to them. I had to rely on friends or family in Brazil to communicate with them

QEEQ was great but I wish a had an option to communicate with you by phone when it’s needed. Sometimes IA was annoying to address my doubts or concerns

Atendimento 10 so qua manutençao dos carros e uma porcaria Perdi um dia de minhas Ferias. tive que trocar de carro 4 VEZES. 1°carro suspençao e freios com defeito. 2°carro pane eletrica . 3° carro defeiros tambem com suspençao e freios. fiquei 6hs de um lado pro outro pra arumar e no final trocaram o carro novamente. 4° carro tive que completar o oleo pra nao perder meu voo Em Brasilia. rota de viagem Goiania / Brasilia..

Efficient service, good customer service, and English speaking.

They provide a good service but include an overpriced and barely illegal surcharge on every item without a clear notice. Caution and awareness on the contract details are needed.

Excelente atención, tardamos un poco porque fuimos en temporada alta, habían muchas personas y se entiende. Pero habían 4 vendedoras que lo hacían bastante rápido. Solo tardaban las personas que no tenían reserva previa, por lo que podría recomendar que tengan un espacio de atención diferenciado entre personas con y sin reserva.

Mi oficial de easyrentcars fue Rafael ocampos. Me respondía todas las dudas por mail, en menos de 5horas. Quedé encantada, seré una cliente fiel.

Satisfied

Tout s’est très bien passé. Les employés sont très gentils et accueillants.

Tous s’est très bien passé.

Excellent accueil.

Excellente prestation

Professionnel, nous avons bien été reçu à l’agence de fortaleza et le véhicule était en très bon état.

Super plateforme pour louer une voiture, simple, rapide et bonne explication

Carro dentro das expectativas, ficaram tentando meio que “forçar” contratação de seguro, embora não tenhamos contratado. No mais tudo certo. A Localiza é muito eficiente na prestação dos serviços que se propõe a prestar. Gosto muito e tenho muita confiança no serviço deles.

Achei excelente a assessoria, acompanhamento de todo o tempo de locação, preço também. Tudo ótimo mesmo.

Great customer service and friendly employees.

Easy rental reservation site. Great fares.

Excelente atencion

The car was okay, Localiza's service depends on who is serving you. This time I was lucky and everything went well.

The car had a mechanic light on, I complained and went to a store to change it but they said there were no other cars available to change it and I had to drive a defective car.

the car [argo] was terrible, wires coming from the dashboard

The car given was old and the window wiper broken during heavy rain.

El auto no corresponde con el mostrado en la reserva, la radio estaba en mal estado

Deberian tener mayor certeza respecto del carro que se esta arrendando, en mi caso el carro que arrendé no fue el mismo que localiza me entregó.