Vehicle had no trouble in driving. Only downside was the vomit smell. Purchased own car freshener to minimise the smell. The option to prepay the full tank was worth it if you’re going to really use estimate 90% of the full tank.

All good including 3rd party insurance which is cheaper compared to another website

Despite only having about 46K on the clock the car was covered with many small superficial scratches & one more significant scrape on a wheel rim. The thrifty guy we called to look at the vehicle was disinterested he looked at a few & then said these are all just all fair wear & tear! - cars with no physical handbrake are a concern. lose electrics& you lose brakes.

we wanted to extend our rental period. Easyrentcars were unable to do it without cancelling our booking & then had no guarantee that we would still get the vehicle we had booked initially. Not good. Systems need to be upgraded to enable rental extensions/ alterations WITHOUT booking cancellation.

Everting about the hire was fine but we had a cracked windscreen about a week into the trip and I made 10 calls trying to get help on how and where to get it resolved at minimum cost and either nobody could tell me or they supervisor wold not call back The issue is still not resolved

I was not able to contact thrifty by phone as was hoping to change my pick up location from airport to the city office.

First time user so was a little sceptical about arrangements but all went without a hitch ...so very happy.

very good

very good