Nice staff. Smooth pick-up and drop-off process. Close to the airport. Would definitely recommend.
About QEEQ:8.0/10
The overall process went good, nothing to complain about except... You are not told right from the start when you make a booking that even if you buy the highest possible insurance, you will still have to pay from your own pocket any damages that might occur in the case of an accident and then way for a refund from the ensurer. This should be much better communicated.
Highly recommended company! Not only are the prices low, but the service is excellent! Firstly, a shuttle arrived within 5 minutes after we landed. The only downside was that it was after office hours, and no one picked up the customer service call, so I thought the shuttle might not come. When we arrived at the pickup location, the car was a pleasant surprise—very new and clean. The customer service was good, and they didn't push the insurance. I took detailed photos and videos, and the staff didn't mind. The biggest surprise was when I returned the car. I had scratched it against a wall, but the employee told me it was okay and said, 'It's okay!' Although I had full insurance, it would still be a hassle to claim, but this saved me from all the trouble. They also drove us back to the airport. The staff were super nice!
“Professional and friendly service with good value for money.”
About East Coast Car Rentals:9.7/10
Although off airport site was ok to call them but a bit of a wait on hold.
Pick up area needed mite instructions.
About QEEQ:9.0/10
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Customer Service
Good choice.
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