The staff handling the rental process were excellent and provided thoughtful service. However, the elderly man at the domestic airport reception had a poor attitude and has been complained about. Picking up and returning the car was convenient. It's better to rent from a major company.
The car provided was different from the one booked, and of a lower grade. The only compensation was not having to return the car with a full tank of gas.
Service attitude and waiting time were satisfactory.
It was busy at the counter but staff were quick to try and sort people out. We paid for a sat nav as extra with them and it was pretty useless and we relied on our phone for maps the whole trip. otber than that all smooth.
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Customer Service
Good
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