Dear Sirs, they made an outrageous extortion of fines. We have not scratched the wheel cover - and all tires were black when the car was returned - so how come Surprice rent company sent us a picture where one wheel has now mark made with white chalk- pretending to be street paint - it is impossible to run into a curb and make this mark - to square. The wheel is always rotating so no such marks are possible - basic geometry. This is a simple false claim on car rental company side - and extortion of fines. (do they do it to every car that has not purchased overinflated insurance with Surprice rent?) And they charge 100 eur for a car wheel cover!!!! I will post proper opinions on several websites about this case. And Qeeq should look into this matter - if you are interested - we can send pictures - just to which email? Best regards, Rafal Golebiowski

you are fine - just look into your partmners procedures and fines.

The damage charges are extremely high

Car quality - good. Inspection showed several scarves what is a downsize for a minicar with 21000km only. Manual transition is in poor condition. Rest is fine or perfect. Office - basic office, some staff roaming around. Up-sell is a must here so better be prepared for assertive approach. Apart from that no other comments. Costs - the rate was good so I chose them. They blocked EUR 1200 + EUR 150 for fines. Get it back within 72hrs after drop off. Inspection is quick but I left power charger in the car and they haven't replied. My bad.

Giles was very friendly and went out of his way to replace a fuse to ensure our car chargers and GPS was working prior to leaving the facility. Best customer service I’ve seen in a long time. This man deserves a raise!!